14K Gold Basic Chain

Shipping Options & Delivery Times

We offer several shipping options within the U.S. and Puerto Rico. Shipping timelines are approximate and do not include weekends, federal holidays, or unforeseen delays (weather, high volume, traffic, etc.). Orders may be split if items are ready to ship on different dates.

Standard Shipping

1–7 business days Free on orders of $150+$8 on orders under $150

Expedited Shipping

2-4 business days $5 on orders of $150+$12 on orders under $150

Note: Orders placed after 12 PM PST will ship the next business day.

Overnight Shipping

1 business day $30 flat rate for all orders

Note: Orders placed after 12 PM PST will ship the next business day.

Buy Online, Pick Up In Store (BOPIS)

Free for all ordersOrders are typically ready within 4 hours

Shipsi (Same-Day Delivery)

Price varies based on locationDelivered same day where available

Additional Shipping Details

Processing Times: Standard orders are typically processed within 1–2 business days. Personalized or engraved items may take 2–3 business days to process.

PO Boxes & APO/FPO Addresses: Standard and expedited shipping cannot be delivered to PO Boxes. APO/FPO deliveries may take up to 21 business days depending on location.

Non-Refundable Shipping Charges: All shipping fees are non-refundable.

Tracking: Once your order ships, you will receive a confirmation email with tracking details.

International Orders: Orders outside the U.S. may incur additional duties, taxes, or tariffs. Customers are responsible for any additional charges.

Returns are accepted on all unworn items within 30 days of purchase. To process your return, please visit our online return portal .

Having trouble? Contact our customer care team:

Monday – Friday: 6am – 5pm PST866.829.0030 customercare@gorjana.com

For Instagram orders, initiate returns via the Instagram app.

EU Right of Withdrawal: If you are an eligible customer in the European Union, you may withdraw from your purchase within 14 days of receiving your order, without providing a reason. If your order has already been dispatched or has entered the shipping process, it cannot be canceled and must instead be returned. You are responsible for the direct cost of return shipping. Refunds will be processed in accordance with applicable law after we receive the returned goods or proof that they have been returned.