Medium Basic Chain

Free Shipping, Both Ways.

We offer free, secure shipping on every domestic (US) order over $100. In-stock orders are typically dispatched within 1-2 business days. Orders containing custom pieces, alterations, sizes, and special requests will take longer.

Need it faster? You can upgrade domestic orders to Expedited Shipping to have your jewelry delivered within 1-3 business days.

To help you shop confidently, we also offer free returns on all domestic orders.

Shipping Method

Cost

Delivery Time

Complimentary

FREE

2-7 Business Days

Expedited

$35

1-3 Business Days

*Select items may not qualify for expedited shipping.

International Shipping services, costs, and estimated delivery times. Please note that duty and import tax estimates may not be supported for all countries.

For International Customers

If you are outside the United States, you can still purchase Alliciante’s fine jewelry and have it shipped through our international couriers. We serve numerous countries worldwide including:

Albania

Algeria

Andorra

Angola

Anguilla

Antigua and Barbuda

Argentina

Armenia

Aruba

Australia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belgium

Belize

Benin

Bermuda

Bolivia (Plurinational State of)

Bonaire, Sint Eustatius and Saba

Bosnia and Herzegovina

Botswana

Brunei Darussalam

Bulgaria

Burkina Faso

Burundi

Cabo Verde

Cambodia

Cameroon

Canada

Cayman Islands

Chad

Chile

China

Colombia

Comoros

Cook Islands

Costa Rica

Croatia

Curaçao

Cyprus

Czechia

Denmark

Djibouti

Dominica

Dominican Republic

Ecuador

Egypt

El Salvador

Equatorial Guinea

Estonia

Eswatini

Ethiopia

Falkland Islands (Malvinas)

Faroe Islands

Fiji

Finland

French Guiana

French Polynesia

Gabon

Georgia

Germany

Ghana

Gibraltar

Greece

Greenland

Grenada

Guadeloupe

Guatemala

Guernsey

Guinea

Guinea-Bissau

Guyana

Haiti

Honduras

Hong Kong

Hungary

Iceland

Ireland

Israel

Italy

Jamaica

Japan

Jersey

Jordan

Kazakhstan

Kenya

Kiribati

Korea, Republic of

Kyrgyzstan

Lao People's Democratic Republic

Latvia

Lesotho

Liechtenstein

Lithuania

Luxembourg

Macao

Madagascar

Malawi

Maldives

Malta

Martinique

Mauritania

Mauritius

Mayotte

Moldova, Republic of

Monaco

Mongolia

Montenegro

Montserrat

Mozambique

Namibia

Nauru

Nepal

Netherlands

New Caledonia

New Zealand

Nicaragua

Nigeria

Niue

North Macedonia

Norway

Oman

Pakistan

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Poland

Qatar

Réunion

Romania

Rwanda

Saint Barthélemy

Saint Kitts and Nevis

Saint Lucia

Saint Martin (French part)

Saint Vincent and the Grenadines

Samoa

San Marino

Sao Tome and Principe

Saudi Arabia

Senegal

Serbia

Seychelles

Sierra Leone

Singapore

Slovakia

Slovenia

Solomon Islands

South Africa

Spain

Sri Lanka

Suriname

Sweden

Taiwan, Province of China

Tanzania, United Republic of

Thailand

The Gambia

Timor-Leste

Togo

Tonga

Trinidad and Tobago

Tunisia

Turks and Caicos Islands

Tuvalu

Uganda

United Arab Emirates

United Kingdom of Great Britain and Northern Ireland

Uruguay

Uzbekistan

Vanuatu

Viet Nam

Virgin Islands (British)

Zambia

Select your country during checkout to view your shipping options and prices. Estimates for the duty and import taxes are automatically calculated and included in your order total (for supported countries).

Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.

If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties, charges, and procedures of your country before placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned, and you will not receive a refund for shipment costs.

Shipping Policies

We are based in Los Angeles, California, and ship orders Monday through Friday. Most in-stock pieces are shipped within 2-3 business days. Orders containing custom pieces, alterations, sizes, and special requests will take longer. Orders placed on Fridays that require time in our Repair Studio will not begin processing until the following Monday.

We do not process or ship orders on the weekend or U.S. holidays.

Tracking information will be sent to your email immediately when your order is processed and ready to ship. Note that tracking and order confirmation emails can get stuck in your spam folder, so be sure to check those.

Additionally, tracking information can take up to 48 hours to update. If you haven’t received any tracking information or if a (ready to ship) order is still being processed after 3 business days, feel free to contact us .

Once your order is shipped and in the courier's system, it is out of our hands. We cannot re-route packages and are not responsible for lost or stolen packages, missed deliveries, undeliverable addresses, and/or unforeseen delays.

Didn’t get a confirmation of your order? Please check your spam folder first, then email us at hey@alliciante.co, and we will take care of you.

Contact - ALLICIANTE - Checkout

Free Domestic Returns & Exchanges

If you're not completely satisfied with your jewelry, we offer a simple return and exchange process.

Returns and exchanges are accepted on all unworn items within 30 days of the delivery date. Domestic returns qualify for free return shipping. We’ll provide you with a free shipping label upon approval of your return request.

Refunds will be credited after inspection and approval from our quality assurance team.

You may also exchange your order with a different Size or Length. Please note that only your first exchange is eligible for free return shipping. All exchanged items are considered final sale and not eligible for additional exchanges without a fee. Please allow 10-14 business days to process your return.

If you’d like to make additional requests after your first exchange, please reach out to our Customer Service team and we’ll do our best to accommodate your needs.

U.S. customers can initiate an exchange or refund through our Return Center .

International Returns

Currently, we do not provide international return labels.

If you decide to return your item(s), you may do so at your cost and liability. You must provide us with an accurate tracking number. Upon receiving your return, we will process a full refund minus the original shipping costs. You will receive further instructions regarding your exchange.

International customers (all outside of the United States) can initiate an exchange or refund through our Return Center .

Final Sale Policy

Please note that certain items are non-refundable, making them final sale. This is noted on the specific product pages.

These items include (but are not limited to):

•All custom cut, personalized, and engraved jewelry

•Any special and/or made-to-order products

•Products that are part of a sale period, promotion, and/or limited drop.

Some final sale items may be accepted to exchange for size and length only and you will incur a restocking fee.

If you are unsure of the category your product falls into, please reach out to Customer Service regarding your specific order.

How to Prepare for a Return or Exchange?

To return or exchange your jewelry back to Alliciante, please follow the process as laid out below:

1. Initiate your return/exchange

Within 30 days of the delivery date, initiate a return or exchange. If you’re a customer in the U.S., you can do so through our Return Center.

If you’re an international customer, please open a ticket with our Customer Service team.

2. Package your item(s) in the original packing materials

Please ensure that all items are in their original packaging, unworn, and undamaged.

3. Ship your item back to Alliciante

If you’re a U.S. customer and this is your first order, we will email a return shipping label for free. Please send your package back to us in a timely manner to avoid your return label being voided.

If you are an international customer, you are responsible for the cost and liability of shipping the item safely to us.

You must also provide us with an accurate tracking number.

As an additional security measure, do not write “jewelry”, “alliciante”, or other similar terms.

4. Wait for inspection

All returned items are inspected by our quality assurance team. We typically process returns within 3-5 days of receipt, however, given that the product is in its original condition, packaging, and without any wear and tear.

If you are expecting a refund

The original order value for the returned item will be credited to your payment method. Refund transfers may take 7-10 days to reflect in your bank statement.

If you are an international customer, we may reach out to you with further instructions.

Please note that a public holiday, natural disaster, or sale period can increase the normal return processing times.

If you are expecting an exchange

Once your return has been approved, we will ship out your new order with an email confirmation of the same.

If the value of the new item is less than the returned item, the balance will be credited as store credit.

If the value of the new item is more than the returned item, you will be asked to pay the balance before the exchange can be processed.

If you paid with a gift card

Your account will be credited with store credit equal to the value of the returned item if a gift card was used to pay for the order.

Contact - ALLICIANTE - Checkout