Upgraded Portable Retractable Folding Stool

International Shipping Policies

1. Shipping Freight

Free Shipping On All Orders over 45$!

We are constantly thinking of new ways to bring ready-to ship and pleasant shopping experience to our customers, now we announce to offer FREE Standard Shipping worldwide on all orders amount over $45.

2. Duties, Tariffs, Taxes & other Miscellaneous

What is HONSVA doing about tariffs?

HONSVA is actively engaged in discussions with our suppliers and industry tariff experts to understand how we can mitigate the impact these tariffs have on our customers. As such, HONSVA will continue to monitor and adapt to evolving changes which will best position us to continue to provide high-quality products at cost-effective pricing.

Updates on United States tariff policies

Due to the tariff increase announced on April 2, 2025, customers may experience unexpected pricing adjustments. HONSVA remains committed to minimizing the impact on our customers by leveraging supply chain strategies, including minimized tariff pass-through, as well as utilizing our pricing programs.

Therefore,

For Tip seals order：

Since all the List Price for tip seals are DDP (Delivered Duty Paid) terms, there will be no additional duties or tariffs charged on receiver.

Due to complicate international trade regulations and customs polies of different countries and areas, the final taxes and miscellaneous will be subject to local customs.

3. Handle Time & Delivery Promise

Having products in stock in our factory warehouse allows us to ship most orders the same day you are placed during business day. HONSVA ships out an average of 50 orders per day.

1. Order handle time: within 1-2 business days from the order date.

2. Delivery promise: around 3-7 business days.

Shipping time varies by location. These are our estimates for Tip seals order:

Location

*Estimated Shipping Time

United States

1-3 Business days

Canada

2-5 Business days

Australia, New Zealand

4-7 Business days

Europe

2-5 Business days

Asia

1-3 Business days

Other areas

>3 business days

*Max delivery time: 10 business days.

*This doesn’t include our 1-2 days order handling time.

*All shipping times exclude clearance/customs delays.

*The expected delivery date is subjected to the carrier's actual promise date.

4. Carrier

HONSVA ships to hundreds of countries worldwide with deep cooperation with international express carrier, and select the most suitable and efficient carrier for your orders directly from our warehouse located in China.

---All Tip Seals: use UPS, FedEx to ship

---Other Products listed on our online store: CNE, USPS, La Post, Royal Mail et.

Shipping Service: Expedited service

4. VAT or Other ID information

What happens if I don't provide a valid VAT ID with my order?

---If you shipping address across the Europe Union countries or ares, opting to not provide a VAT number or providing an invalid VAT number, may result in the receiver paying VAT at the time of delivery.

---If you are shipping to the United States, opting to not provide a federal Tax ID number(EIN) or providing an invalid TAX ID number, may result in customs release delay or/and paying additional taxes at the time of delivery.

5. Lost/Missing Packages

HONSVA are not liable for the incorrect address stating on the original order. Please make sure that your billing and shipping address is correct before checkout.

If we have made an error, we will take full responsibility of the original order for you at no charge.

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Your satisfaction is always our #1 priority. We offer a 30-day Money-Back policy, which means you have 30 days to request a return after receiving your items.

If for whatever reason you receive the items and aren't satisfied, please reach out to us and we will be sure to resolve the situation in a manner you're happy with. We would like you have a pleasant shopping experience with us.

To start a return, you can contact us at service@honsva.com

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.If your return is accepted, we’ll send you instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at service@honsva.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), customized products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch at service@honsva.com if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please noted that it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at service@honsva.com .

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