Tupelo Line Chaise Lounge

Shipping Same Day Shipping* : *Same Day Shipping applies to parcel orders placed on our website before 11:00 AM CST, Monday through Friday. Excludes freight orders, as freight pickups must be scheduled with carriers. Applies to in-stock items only. Shortly after your order ships, you will receive an email providing your tracking information. Please note that some shipping carriers require 24-48 hours to update tracking once a package has been picked up. **While we make every effort to ship orders quickly, Same Day Shipping can not be guaranteed. There may be periods of time around major holidays or other events where there could be a slight delay including but not limited to: Christmas, New Years Eve/Day, and during the week of Thanksgiving and Cyber Monday. Ground Shipping : Most of our items are shipped through common ground carriers (UPS, FEDEX), we may also use USPS Priority Mail for smaller items. Items shipped via ground shipping normally are delivered in about 2-4 business days or less but in rare cases delivery can take up to 10 days. Freight Shipping : All freight deliveries are curbside delivery only. Most freight carriers will contact you to schedule a delivery appointment and signature is required except for FedEx Freight Direct. FedEx Freight Direct does not call to schedule an appointment or require a signature. With these deliveries we receive photos of the deliv…

Refund policy You may return a purchased item within 30 days of your purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. You must obtain a Return Authorization from us prior to shipping any equipment back. To submit a return request,  fill out and submit our support form . You will be responsible for paying for your own shipping costs for returning your item, plus a 20% restocking fee. If you receive a refund, the 20% restocking fee will be deducted from your refund. Some freight orders have an oversized handling fee; This fee is non-refundable. We will ask that you provide the tracking information for the return shipment. If you are shipping an item over $75 you should consider purchasing shipping insurance. We do not guarantee that we will receive your returned item. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange. If your item is not in new condition and is not in the original packaging, we cannot offer you a refund or exchange. If your order arrives via freight, please verify all items are present before you accept the delivery. If the equipment arrives damaged or has missing items, notify the freight company on the spot before signing for the delivery. Request the freight company take notes, pictures, etc. All equipment leaves ou…