Studio Basic 7pc. Brush Set with Roll-up Pouch

Most orders are processed within 2 to 7 business days. Orders are processed Monday through Friday, excluding holidays. Orders placed on Friday, Saturday and Sunday will be processed on the following Monday. Processing times may be extended during holidays and promotions. Bdellium Tools reserves right to delay shipment or cancel any suspected fraud or activity.

We are NOT responsible for customer's incorrect input of information including Name, shipping address, etc. If the package is returned to us, we can send it out again, however if it is lost or stolen we will not be held responsible for it.

Domestic

Free standard shipping for orders $50 and over.

Based on your location, shipping rates vary per weight and selected shipping method. Shipping charges for your order will be calculated and displayed at Checkout. For Standard shipping, your order will be shipped using UPS Ground or USPS First Class depending on the weight of the order. Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update.

2 nd & Next Day orders must be placed by 8:00 AM PST Monday through Friday for guaranteed same day shipping. 2 nd & Next Day shipping have restriction on APO/FPO, AK, HI, US protectorates.

Shipping Method

Estimated Delivery Time

Standard

3 to 7 business days

UPS 3 Day Select

3 to 4 business days

UPS 2 nd Day

Second business day

UPS Overnight

Next business day (PM)

International

At this time we ship to the following countries: Argentina, Australia, Austria, Bahamas, Belgium, Brazil, Canada, Chile, China, Costa Rica, Czechia, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Israel, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Panama, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, and United Kingdom, Vietnam.

Based on your location, shipping rates vary per weight and selected method of shipping. Find the quoted shipping price at check out.

For all international orders shipping outside of the United States, the shipping options may or may not include all import fees, which are the buyer's responsibility, calculated to be paid at checkout, depending on the destination country. Any additional fees incurred at the destination, such as import duties, taxes, and charges, are not included in the item price or shipping cost. These charges are the buyer's responsibility, where applicable.

Shipping Method

Estimated Delivery Time

DHL eCommerce Parcel Direct

12 to 20 business days

DHL Express Worldwide

3 to 6 business days

UPS Worldwide Expedited

3 to 6 business days

Have questions or concerns about your order? Please email our customer service team at: support@bdelliumtools.com

Contact - Bdellium Tools - Checkout

Didn’t work out for you? No worries! Returns will be honored within 30 days from ship date. Please email customer care at support@bdelliumtools.com and request a Return Merchandise Authorization (RMA) number.

Buyers are responsible for all return shipping costs. Return shipping & shipping charges will only be reimbursed for shipment errors or defective goods. All returned merchandise must be in original condition, including all packaging materials. Damaged or used products will not be accepted and will not be refunded. Any returns received after 30 days will be returned to the sender. Missing and damaged components/packaging will be subject to a 20% restocking fee. Refunds will be credited to the original method of payment. Original shipping and return charges are the responsibility of the customer and non-refundable.

We will NOT be responsible and will NOT issue refunds for the following:1. Incorrect shipping address/ recipient information entered by the customer. Please double check that all information is correct before placing your order. If you notice that your shipping address is incorrect, notify us IMMEDIATELY within 24 hrs.2. Risks associated such as Lost or Stolen Packages.3. If your package is "Delivered," but you cannot find it, please contact your local post office. We will not resend for "delivered" packages.

In the case of Failed Delivery, refunds may be issued if the package(s) is returned to us by the Carrier.

Tradeshow Purchase ReturnsReturns from Tradeshows will be honored if the purchase was made with a receipt. All returned merchandise must be in original condition, including all packaging materials.

CancellationsIf you wish to cancel your order, please email customer care immediately at support@bdelliumtools.com . Please note that some orders may be too far along the shipping process, and it may not be possible to cancel your order. We do not offer exchanges.Questions? Contact us at support@bdelliumtools.com

Contact - Bdellium Tools - Checkout