Sping Bar Tool

At Watch Strap Style, we pride ourselves on getting your new watch strap to you quickly and safely. With a median dispatch time of just 1 day, we're committed to fast fulfillment so you can enjoy your purchase as soon as possible.

UK Shipping

Standard UK Delivery - Royal Mail Tracked 24

Royal Mail Tracked 24 is a premium, fully tracked service aiming for next-working-day delivery (including Saturdays) for items up to 20kg. It features door-to-door tracking, SMS/email recipient notifications, photo-on-delivery, and £75-£100 compensation cover.

Delivery time: 1-2 business days

Dispatch: Orders placed before 2pm are dispatched the same day. Orders after 2pm ship the next business day

Delivery days: Monday to Saturday (Royal Mail schedule)

Tracking: Available on request

Express UK Delivery - Royal Mail 1-2 Days

Delivery time: 1-2 business days with tracking

Faster processing: Priority handling for express orders

International Shipping

European Union

Method: International tracked delivery

Delivery time: 3-5 business days

Customs: Please note that customs duties and VAT may apply and are the customer's responsibility

Rest of World

Coverage: We ship to 41 countries worldwide

Delivery time: 5-10 business days (varies by location)

Customs: International customers are responsible for any customs duties, taxes, or fees

Processing & Dispatch

We know you're excited to receive your new watch strap, so we work hard to get orders out quickly:

Same-day dispatch: Orders placed before 2pm Monday-Friday are dispatched the same day

Careful packaging: Every strap is carefully packaged to ensure it arrives in perfect condition

Weekend orders: Orders placed Friday evening through Sunday will be dispatched on Monday

Tracking information: You'll receive tracking details via email once your order ships

Delivery Issues

We want every delivery to go smoothly, but if something goes wrong, we're here to help:

Lost packages: If your order hasn't arrived within the expected timeframe, please contact us and we'll investigate with the courier.

Damaged items: Email photos to hello@watchstrapstyle.co.uk and we'll arrange a replacement.

Wrong address: Please double-check your shipping address at checkout. If you need to update it, contact us immediately - we can help if we haven't dispatched yet.

Undelivered parcels: We'll work with the courier to locate your package or send a replacement.

Why Choose Watch Strap Style?

•✓ Orders dispatched within 24 hours

•✓ Trusted by 10,000+ customers since 2019

•✓ Based in Preston, Lancashire - supporting British business

•✓ Excellent customer service - we're here to help

Frequently Asked Questions

Can I track my order?Yes! You'll receive tracking information via email once your order is dispatched. UK tracked services and all international orders include tracking.

What if I'm not home when delivery is attempted?Royal Mail will leave a card with instructions for redelivery or collection from your local depot.

Do you ship to my country?We ship to the UK, EU, and 41 countries worldwide. If you're unsure, please contact us at hello@watchstrapstyle.co.uk .

How are products packaged?All watch straps are carefully packaged with protective materials to ensure they arrive in perfect condition.

Can I change my shipping address after ordering?If you need to change your address, contact us immediately at hello@watchstrapstyle.co.uk . We can update it if the order hasn't been dispatched yet.

Contact Us

Questions about shipping? We're happy to help!

Email: hello@watchstrapstyle.co.uk

Location: Preston, Lancashire, UK

Contact - Watch Strap Style - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please note that returns will need to be sent to the following address:

The Horology Group PO Box 1473 PRESTON PR2 0EE

When returning an item, please include your order ID and contact information. The most cost-effective way to return an item is via Royal Mail 2nd Class Large Letter 100g (if the order is being returned in the same packaging), which is currently £1.55 (June 2024). The easiest way is to use the Royal Mail Click & Drop service, which doesn't require a printer and can be collected from your home or office. Please keep your proof of postage.

You can always contact us for any return questions at hello@watchstrapstyle.co.uk .

Exchanges If you wish to exchange your order for a different size or style, the quickest way is to simply reorder the correct strap. The reason for this is that our stock levels change daily, and should you wish to exchange, we may no longer have that option available.

Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you receive the wrong item. We will then evaluate the issue and make it right and will also cover the cost of the return.

Exceptions / non-returnable items Certain items cannot be returned, such as special orders or personalised items).

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded using your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too.

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@watchstrapstyle.co.uk.

Contact - Watch Strap Style - Checkout