Solar Floating Pool Light
$24.95You’ll complete checkout securely on Londyx’s own site. We never see your payment details.
Delivery from Londyx
Order Processing
Please note that processing times are separate from shipping times.
All orders are processed and shipped within 2–7 business days after the order is placed.
Orders are not processed or shipped on weekends or U.S. federal holidays.
Processing may take a little longer during busy periods, such as holidays, new launches, limited-edition releases, or periods of high order volume.
If there is a significant delay in processing your order, we will contact you by email.
If we are unable to ship your order within the stated processing timeframe, we will notify you by email with an updated estimated shipping date. You may choose to accept the delay or cancel your order for a full refund before the order is shipped.
Shipping Charges and Estimated Delivery Times
We offer flat-rate shipping within the United States.
Please note that all orders are shipped from China.
Shipping Method: CJ Packet / YunExpressEstimated Delivery Time: 7–14 business days after shippingShipping Cost: $4.99
Please note that the total estimated timeframe is usually 9–21 business days, including both processing and shipping time.
Shipping Confirmation and Tracking
After placing your order, you will receive an order confirmation email.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Please allow up to 24 hours for tracking information to become active after shipping.
Change of Shipping Address
If you need to change your shipping address, please contact us as soon as possible.
We can update the shipping address only before the order has been shipped.
Once an order has been shipped, we may not be able to change the shipping address.
Sales Tax, Customs Duties, and Import Fees
Product prices shown on our website include applicable sales tax, customs duties, import taxes, and import-related fees, where applicable.
Customers will not be required to pay any additional sales tax, customs duties, import taxes, or carrier-related fees when the package is delivered.
Any applicable taxes, duties, or import-related charges are either included in the product price or covered by us, unless otherwise required by law.
Orders are shipped from China to the United States.
If any issue arises with customs clearance or delivery, please contact us at:
Email: contact@londyx.com
We will review the matter and assist you.
Shipping Delays
Delivery times are estimates and may be affected by customs processing, carrier delays, weather conditions, holidays, incorrect shipping details, or other events outside our control.
If your order has not arrived within the estimated delivery timeframe, please contact us so we can investigate.
Lost or Missing Packages
If your tracking information shows that your package has not moved for an unusual amount of time, or if you believe your package may be lost, please contact us at:
Email: contact@londyx.com
We will review the tracking information and work with the carrier or shipping provider where possible.
Returns, Refunds, and Exchanges
If you would like to return an item, request a refund, or arrange an exchange, please refer to our Returns, Refunds & Cancellation Policy .
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
Email: contact@londyx.com
Company Information
Londyx.com is operated by Londyx LLC.
Business address:5830 E 2nd St, Ste 7000Casper, WY 82609United States
Email: contact@londyx.com
Contact - Londyx - Checkout
Returns from Londyx
This Returns, Refunds & Cancellation Policy explains how order cancellations, returns, exchanges, and refunds are handled for purchases made on Londyx.com.
Order Cancellation Before Shipment
You may request to cancel your order before it has been shipped.
If your order has not yet been shipped, we will cancel it and issue a full refund to your original payment method.
If your order has already been shipped, we may not be able to stop the shipment. However, you may still request a return after delivery in accordance with this policy.
To request a cancellation before shipment, please email us at:
Email: contact@londyx.com
Please include your order number and the email address used to place the order.
Return Window
You may request a return within 30 days of delivery.
To be eligible for a return:
The item must be unused, unworn, and in the same condition in which you received itThe item must be returned with its original packaging, tags, and accessories, where applicableThe item must not show signs of wear, damage, washing, alteration, or use
To request a return, please email us at:
Email: contact@londyx.com
Please include:
Your order numberThe email address used to place the orderThe reason for the returnPhotos of the item, if relevant
Once your return request is reviewed and approved, we will send you return instructions by email.
Return Address
Our return address is:
Sujiaaihua #2, 4th FloorSouth Jingang Street 1511Fucunzhen, Jindong DistrictJinhua City, Zhejiang Province321000China
Please note that returns must be sent to our return address in China.
Returns should not be sent to our company address in the United States. Items sent to the wrong address may not be received or processed.
Return Shipping Costs
If you are returning an item because you changed your mind, ordered the wrong size, selected the wrong item, or no longer want the product, you are responsible for the return shipping costs.
The cost of returning an item to China is not fixed and may be expensive for some products. The cost will depend on the weight of the product, your location, and the shipping carrier you choose. We do not set or control return shipping prices.
We recommend using a trackable shipping service and keeping your proof of postage until your return has been received and processed.
Refunds
Once your return is received and inspected, we will notify you by email whether your refund has been approved.
If approved, your refund will be issued to your original payment method, such as your credit card, debit card, or PayPal account.
Please allow 5 to 10 business days for the refund to appear after it has been processed. Processing times may vary depending on your bank or payment provider.
Original shipping costs are non-refundable unless the return is due to a damaged, defective, or incorrect item, or unless required by applicable law.
Return shipping costs are not refundable unless we have agreed otherwise or the item is damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery.
Please email us at:
Email: contact@londyx.com
Please include:
Your order numberA clear description of the issueClear photos of the item and packaging, where relevant
If the issue is confirmed, we will offer an appropriate solution, such as a replacement, refund, or return instructions.
If the product is damaged, defective, or incorrect, you will not be responsible for paying the return shipping costs.
This does not limit any rights you may have under applicable consumer protection laws.
Exchanges
If your item is unused and in new condition, you may request an exchange for a different size or color, subject to availability.
The original item must be returned to us first before a replacement can be sent.
To request an exchange, please email us at:
Email: contact@londyx.com
Please include your order number and the size or color you would like to exchange for.
Exchange requests are subject to product availability.
Delayed Shipments
We aim to ship orders within the timeframes stated on our website.
If we are unable to ship your order within the advertised timeframe, we may contact you with an updated estimated shipping date. Where required, you may have the option to agree to the delay or cancel your order for a refund.
Non-Returnable Items
We may refuse returns if:
The item has been worn, used, washed, damaged, or alteredThe item is not returned in its original conditionThe return request is made after the 30-day return windowThe item is returned without approval or sent to the wrong address
This does not apply where the item is damaged, defective, incorrect, or where applicable law requires otherwise.
Contact Us
If you have any questions about this Returns, Refunds & Cancellation Policy, please contact us at:
Email: contact@londyx.com
Company Information
The website Londyx.com is operated by Londyx LLC.
Company address:5830 E 2nd St, Ste 7000Casper, WY 82609United States
Email: contact@londyx.com
Please note: product returns must be sent to the return address stated in this policy and in our return instructions. Returns should not be sent to our company address.
Contact - Londyx - Checkout
