Soft Silicone Baby Teether Set

Faron Shop Shipping Policy

Last Updated: July 2026

Shipping Policy

At Faron Shop, we are committed to delivering your orders quickly, securely, and transparently. This Shipping Policy outlines our shipping destinations, delivery timeframes, shipping charges, and important shipping information.

Shipping Destinations

We currently ship to:

•United Kingdom

•United States

•Canada

•Australia

•Germany

•France

•Netherlands

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed or dispatched on weekends or public holidays.

Estimated Delivery Times

United Kingdom

2–5 Business Days

Germany, France & Netherlands

5–10 Business Days

United States & Canada

5–12 Business Days

Australia

7–15 Business Days

Please note that delivery times are estimates only and may be affected by customs processing, adverse weather conditions, or carrier-related delays.

Shipping Rates

United Kingdom

•Standard Shipping: £5.99

Free Shipping on orders over £50

•Orders below £50: £5.99 shipping charge

Germany, France & Netherlands

•Standard Shipping: £12.99

Free Shipping on orders over £60

•Orders below £60: £9.99 shipping charge

United States

•Standard Shipping: £12.99

Free Shipping on orders over £60

•Orders below £60: £12.99 shipping charge

Canada

•Standard Shipping: £12.99

Free Shipping on orders over £60

•Orders below £60: £12.99 shipping charge

Australia

•Standard Shipping: £14.99

Free Shipping on orders over £100

•Orders below £100: £14.99 shipping charge

All prices are displayed and charged in British Pounds Sterling (£ GBP).

Order Tracking

Where available, tracking information will be provided via email once your order has been dispatched.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, and other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in product or shipping prices.

Incorrect Address Information

Customers are responsible for providing accurate shipping information during checkout.

Faron Shop is not responsible for delays or delivery failures resulting from incorrect or incomplete address information supplied by the customer.

Lost, Delayed or Damaged Orders

If your order is lost, significantly delayed, or arrives damaged, please contact us as soon as possible so we can work with the shipping carrier to investigate the issue.

Contact Us

For shipping enquiries, please contact us at:

Email: support@faronshop.com

We will do our best to respond promptly and assist with your enquiry.

Contact - Faron - Checkout

Faron Shop Return & Refund Policy

Last Updated: July 2026

Return & Refund Policy

At Faron Shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

•The item must be unused and in its original condition.

•The item must be returned in its original packaging where possible.

•Proof of purchase or order number must be provided.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned unless faulty or damaged:

•Personal care products

•Gift cards

•Downloadable or digital products

•Items marked as final sale

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please provide:

•Your order number

•A description of the issue

•Clear photographs showing the problem

We will review your request and arrange a replacement, exchange, or refund where appropriate.

Return Shipping

Customers are responsible for return shipping costs unless:

•The item is defective

•The item was damaged during shipping

•The wrong item was received

We recommend using a tracked postal service when returning items, as we cannot guarantee receipt of returned packages.

Refund Process

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method.

Please allow several business days for your bank or payment provider to complete the refund transaction.

Exchanges

We only replace items if they are defective, damaged, or if the incorrect item was supplied.

To request an exchange, please contact our customer support team.

Order Cancellation

Orders may be cancelled before they have been processed and dispatched.

Once an order has been shipped, it cannot be cancelled and must follow our standard return procedure.

Late or Missing Refunds

If you have not yet received your refund:

•Check your bank account again.

•Contact your card issuer or payment provider.

•Contact your bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us.

Contact Us

For all return, exchange, and refund enquiries, please contact:

Email: support@faronshop.com

Please include your order number in all correspondence to help us assist you more efficiently.

Contact - Faron - Checkout