Self Adhesive Cable Clips

SHIPPING DESTINATIONS

That Organized Home store offers worldwide shipping by partnering with the local post in your country to complete deliveries.

COUNTRY SHIPPING RESTRICTIONS

We ship worldwide!

PROCESSING TIME

Order processing time is normally about 3-5 business days before shipments. In some cases, processing may take longer due to various factors (ie; time of year order placed such as Thanksgiving, Christmas, Chinese New Year, Deepavali and other major holidays).

Cancellation Policy: Orders cannot be cancelled after they have been placed.

ESTIMATED STANDARD SHIPPING TIME FOR EACH COUNTRY

Disclaimer: Please note That Organized Home is not responsible for delivery schedule and cannot guarantee your item will be received within the estimated delivery time frame. Sometimes unforeseen delays occur due to mailing volume of shipping carriers, public holidays, peak periods, customs processing delays, inaccurate or incomplete shipment information (such as P.O. Box for receiver address, missing or inaccurate receiver telephone number), or unavailability or refusal of the receiver to accept delivery.

Destination

Est. Delivery

Angola

15-30 business days

Armenia

15-30 business days

Australia

10-20 business days

Austria

15-30 business days

Azerbaijan

15-30 business days

Brazil

15-30 business days

Belgium

15-30 business days

Bulgaria

15-30 business days

Cambodia

15-30 business days

Canada

10-20 business days

Cyprus

15-30 business days

China

7-15 business days

Croatia

15-30 business days

Czech Republic

15-30 business days

Denmark

15-30 business days

Estonia

15-30 business days

Finland

15-30 business days

France

10-20 business days

Germany

10-20 business days

Greece

15-30 business days

Hong Kong

7-15 business days

Hungary

15-30 business days

Iceland

10-20 business days

India

15-30 business days

Indonesia

15-30 business days

Ireland

10-20 business days

Italy

10-20 business days

Israel

10-20 business days

Japan

10-20 business days

Jordan

15-30 business days

Kazakhstan

15-30 business days

Kuwait

15-30 business day

Latvia

15-30 business days

Lebanon

15-30 business days

Lithuania

15-30 business days

Luxembourg

15-30 business days

Macao

7-15 business days

Malaysia

7-15 business days

Monaco

15-30 business days

Mexico

15-30 business days

Netherlands

10-20 business days

New Zealand

10-20 business days

Norway

10-20 business days

Peru

15-30 business days

Puerto Rico

15-30 business days

Oman

15-30 business days

Poland

10-20 business days

Portugal

10-20 business days

Qatar

15-30 business days

Romania

15-30 business days

Russia

10-20 business days

Saudi Arabia

15-30 business days

Singapore

10-20 business days

Slovakia

15-30 business days

Slovenia

15-30 business days

South Africa

15-30 business days

South Korea

10-20 business days

Spain

10-20 business days

Sweden

10-20 business days

Switzerland

10-20 business days

Taiwan

7-15 business days

Thailand

15-30 business days

Turkey

15-30 business days

UAE

10-20 business days

Ukraine

10-20 business days

United Kingdom

10-20 business days

United States

10-20 business days

Where are your items shipped from?

Orders are shipped from our fulfilment centres in the Asia Pacific. (Hong Kong, Singapore, Malaysia, and China). As our items are stored in several fulfilment centres, your order may be shipped in separate packages so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way.

How do I track my order status?

A shipping confirmation email will be sent to you once the order has been dispatched. You will be able to track your parcel status using the tracking number and tracking link provided.

Remark: The tracking information will become available 3-10 days after parcel dispatch

IMPORTANT

Incorrect Shipping Information

That Organized Home is not responsible if a package is not deliverable due to the missing, incomplete, or incorrect destination information. Please take great care to enter the correct shipping details when at checkout. We will attempt to do anything within our power to assist in every situation - we are here to help you. However please understand that if the package has already been shipped that we are often unable to alter the destination address at this stage. That Organized Home reserves the right to charge a re-shipment fee.

If you realize you have made an error, e-mail us as soon as possible explaining the error and provide the correct information within 24 hours.

Email: thatorganizedhome@gmail.com

With the subject: URGENT SHIPPING ADDRESS ERROR

Delivery Information

That Organized Home is not responsible for lost or stolen packages or packages delayed in transit.

Parcel Lost on the way - In the event that a package never reaches you after 60 business days, and we can no longer trace the package in our tracking system. You will have to obtain a proof from your local post office stating that you haven't received any packages from our sending address within this time period, and we will ship out another package again as soon as possible.

If you did not pick up your package within 14 days and the package got returned, we will not refund your order.

Usually, the post office will send a pickup notice to your address for a large package which they can't deliver or if you missed the delivery. After 14 waiting days, if your package is returned by the post office, then it will either get destroyed or become an unregistered package on the way back. Since no one is paying for the return, it might get lost on the way back or destroyed by the custom.

If we did receive your return package, we will send you an email including a link for you to pay for the re-shipping fee and arrange to ship out the parcel again as soon as possible.

PAYMENT SECURITY

That Organized Home is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and safe.

TAXES, CUSTOMS AND IMPORT DUTIES

That Organized Home is not responsible and has no control on customs inspections or sudden changes in strict custom. These circumstances may, unfortunately, delay the shipping time of your order. Any customs, import duties, fees, taxes, and any other charges are the customer’s responsibility (even if you refuse any shipments upon delivery).

As customs policies vary between countries, please contact your local customs office for further information.

Contact - That Organized Home - Checkout

We do not refund and do not cancel orders that were already shipped. We refund damaged items or items that came not as described.

If you find your item isn't fitting quite right, we are more than happy to do an exchange by issuing you a store credit to the value of your item (minus original shipping charges) if the following is met:

The return Items must be shipped out within 30 days after you have received the order.

We refund the orders within 30 days of the date of you have received your order.

Returned items must be in their original form (not worn, altered, washed or used) and have all original tags/labels attached.

Please note, any return item received by us outside of the 30-day return policy will not be accepted. Once received by us, this returned item will be automatically shipped back to you.

You must provide the tracking number with the name of your chosen shipping carrier. Our warehouse will not accept any return parcels without the information.

The store credit coupon or refund will be issued for the amount of the piece/s returned excluding the original shipping cost.

Please be aware that we do not refund custom made items.Thank you for understanding.

NON-RETURNABLE & NON-EXCHANGABLE ITEMS

Kindly double check that the items you wish to return do not fall under this list. Please note that any on sale/discounted item(s) can’t be returned or exchanged, unless they are faulty.

•E-Gift cards

•Assembled chandeliers

•Opened bedding sets

•Faucets and sinks that were installed

SHIPPING COST

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. I f the return amount takes you under the threshold for free postage, the amount will be deducted from your refund as you will no longer be eligible.

DAMAGED ITEMS

If you receive defective or damaged product(s) upon delivery, please send an email to thatorganizedhome@gmail.com with clear photos of the fault(s) and include your order number in the subject line within 48 hours of receiving your order, and we'll send you a replacement one.

Please note... All color shades can slightly differ in each production run. We also shoot a lot of our photography on film, therefore lighting may have an effect on the color (s) in the photos and the fabric color may appear slightly different in real life.

RETURN PROCESS

1. Email thatorganizedhome@gmail.com to let us know you’d like to return your item(s).

2. Ship your item to the return address we provide in our reply.

3. As soon as your return has been processed at our warehouse, we will send you an email on whether your returned item(s) are approved or rejected. If you are approved, the store credit or a refund will be issued and sent to you via email within 30 working days.

USA return address

6779 Maywood way

Sacramento

California 95842

Please attach the note with order number. Thank you!

Contact - That Organized Home - Checkout