Pro Pack

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

We offer a variety of shipping services and rates offered based on your location and the items in your cart. Occasionally, logistics issues among carriers may cause shipping delays that are outside of our control.

NOTE: Free shipping over $75.

International Shipping

We believe fun should not be limited to the USA! That is why, for select products, we offer international shipping options.

NOTE: The customer is responsible for any duty fees associated with delivery. Customers who place an order and refuse customs payment after shipment are subject to a cancellation fee of $40.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you have any questions, please contact us at support@popdartsgame.com with your name and order number, and we will look into it for you.

Contact - Popdarts - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You will need to verify proof of purchase by providing either your order number or email address associated with the original order.To start a return, you can contact us at Support @popdartsgame.com . If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Once we receive your order, we will refund you for your order as soon as it is processed. You will also receive a confirmation email with your refund summary. Please note that the cost of shipping is non-refundable. You can always contact us for any return questions at Support @popdartsgame.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable itemsUnfortunately, we cannot accept returns on sale items or gift cards.

We cannot accept returns on international orders.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded the purchase amount minus the return shipping costs. This refund will return to your original payment method. Please remember it can take between 3-15 business days for your bank or credit card company to process and post the refund too.

Contact - Popdarts - Checkout