Premium LED Desk Lamp

At luxicro, we are committed to delivering your orders safely and on time.

Shipping Destinations

We currently ship to: United States

Shipping Costs

We offer FREE standard shipping on all orders.

Processing Time

Orders are typically processed within 1-3 business days after your order is placed.

Orders placed before 04:00 PM (EST) will be processed the same business day.

Delivery Time

Once your order has been shipped, estimated delivery time is 5-8 business days.

Total Estimated Delivery Time

From order placement to delivery: 6-11 business days.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this to track the progress of your delivery.

Shipping Delays

While we make every effort to ensure timely delivery, please note that shipping times may be affected by factors outside our control, including carrier delays, customs processing, or weather conditions. If your order is significantly delayed, please contact our customer service team.

Contact Us

If you have any questions about shipping, please contact us at :

•Store Name: Luxicro

Company Name: Scaleatlas Media FZE

•Trade License: 4426554

•Email: [email protected]

•Phone: +1 (931) 229-9335

•Contact Form: Contact Us

Registered Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates

•Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)

Response time: We will try to reply to your email within 24 hours.

Contact - Luxicro - Checkout

At luxicro, we want you to be completely satisfied with your purchase.

Return Window

You have 14 business days from the date of delivery to initiate a return.

Eligibility

We accept returns for both defective and non-defective items.

Items must be returned in their original, unused condition with all tags and packaging intact.

How to Return

You can return your item by sending the item back to us by mail.

To initiate a return, please contact us at [email protected] with your order number and reason for return. We will provide you with return instructions and, if applicable, a return shipping label.

Return Shipping

The customer is responsible for the cost of return shipping.

We offer exchanges for items of equal or lesser value. If you would like to exchange your item, please contact us and we will guide you through the process. If the replacement item is of lesser value, we will refund the difference.

Refunds

Once we receive and inspect your returned item, we will process your refund within 7 business days. Refunds will be issued to your original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 2 days of delivery at [email protected] with your order number and photos of the damage. We will arrange a replacement or full refund.

Our Contact Details:

•Store Name: Luxicro

Company Name: Scaleatlas Media FZE

•Trade License: 4426554

•Email: [email protected]

•Phone: +1 (931) 229-9335

•Contact Form: Contact Us

Registered Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates

•Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)

Response time: We will try to reply to your email within 24 hours.

Contact - Luxicro - Checkout