Plus-Plus USA Big Basic Tube

We ship only to the continental United States (the lower 48 states). No shipping to Alaska, Hawaii, PO boxes in non-contiguous states, or international addresses.

Shipping Rates & Times

Option

Cost

Delivery Time (after shipping)

When It Applies

Free Economy

FREE

5–8 business days

Orders $99 or more

Economy

$9.95 flat

5–8 business days

All other orders

Standard Ground

$14.95 flat

3–4 business days

Any order (select at checkout)

Order Processing

•Orders placed Monday–Friday before 12 PM CST ship within 1 business day.

•Orders after 12 PM CST, weekends, or holidays ship the next business day.

Local Options (always free)

•In-store pickup at our Platte, SD location

Tracking & Notes

•You’ll receive tracking as soon as we print the label.

•Signature required on orders over $200.

•We’re not responsible for delays caused by the carrier or incorrect addresses.

Questions? Call us at (605) 337-3154 or email cole@colescomputers.com

Last updated: 4-30-2026

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We want you to love everything you buy from us. If something isn’t quite right, here’s exactly how returns work:

30-Day Return Window You have 30 days from the date you receive your order to start a return.

What’s Eligible for Return

•Item is unused, unopened, and in original sealed packaging (puzzles must still be shrink-wrapped).

•Item is in the same condition you received it, with all tags, accessories, and packaging.

•Proof of purchase required (order number or receipt).

What Cannot Be Returned

•Opened or used items (including opened puzzles, toys, phone cases, chargers, etc.)

•Custom or personalized items

•Gift cards

•Clearance items marked “Final Sale”

Return Shipping Costs

•Orders $99+: We pay return shipping (we email you a prepaid USPS label).

•Orders under $59: Return shipping is $9.95 (deducted from your refund) or you can ship it back yourself.

How to Return

•Log into your account → find your order → click “Start Return”, OR

•Email cole@colescomputers.com or call (605) 337-3154 with your order number.

•We’ll send instructions and a return label (if eligible).

Refunds

•Refunds are issued to your original payment method within 3–5 business days of us receiving the item.

•Original shipping charges are non-refundable (except in cases of our error or defective item).

Local Customers Bring it back to our Platte, SD store within 30 days with your receipt = instant refund or exchange, no shipping needed.

Defective or Wrong Item? If we sent the wrong item or it arrived damaged/defective, we’ll cover all shipping both ways and get you a replacement or full refund immediately — just let us know within 7 days of delivery.

Questions about a return? We’re real people in Platte, SD — call (605) 337-3154 or email cole@colescomputers.com . We usually reply in minutes during business hours.

Last updated: 4-30-2026

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