Ledger Flex™ + Recovery Key

Customs duties

We may offer you to pre-pay duties and taxes on checkout. Not all Products and not all destinations support pre-payment of duties and taxes, and we cannot guarantee that your Order will be eligible for such pre-payment. The checkout will provide details, itemize, or indicate if the price paid is inclusive or exclusive of duties and taxes before you complete and place the Order.

If Duties and Taxes were not paid when you placed your order, either because you so elected or because pre-payment is not available in the delivery destination (or for any other reason): (a) you are advised that the amount of Duties and Taxes displayed under the pre-payment option on the checkout is only an estimation and may not reflect the amount of Duties and Taxes actually charged to you by the broker, carrier or the relevant authority, which such amount might be higher than the estimation; and (b) you will be fully responsible for paying all applicable Duties and Taxes directly to the relevant authority as determined and assessed by such authorities. Global-e and Ledger will have no responsibility or liability in connection with the foregoing. Moreover, if you fail to pay any Duties and Taxes without reasonable reason, causing the liability to fall on us, the carrier or any third party (including Ledger), the amount of such Duties and Taxes may be deducted from any refund or other amounts you may claim.

Global-e may contract with customs brokers or use fiscal representatives to act on its or your behalf for the purposes of clearing the Order into the market. We may also act as, or use our intra-group affiliates as, a ‘customs declarant’ to clear the Order into the market in our name but on your behalf. Your agreement to these General Conditions constitutes a consent and authorization for such customs brokers, fiscal representatives or intra-group affiliates to act on your behalf (as an agent, declarant or as otherwise applicable) to: (a) transact with the applicable authorities, (b) complete, submit and execute related documents on your behalf in connection with the import and clearance of Products, (c) facilitate payment of Duties and Taxes and customs clearance; and (d) if applicable, return such Products (subject to these General Conditions).

You (and not Global-e or anyone on its behalf) will be fully responsible for claiming back any Duties and Taxes from the applicable authority, no matter what the process of payment was thereof, to the extent possible, in cases of a return or any other eligible circumstances. Global-e and Ledger will have no responsibility or liability in connection with such drawback claim.

If you elected not to pre-pay Duties and Taxes, or failed to pay Duties and Taxes, or refused to accept Product not in accordance with a due cancellation procedure under these General Conditions, in each case resulting with the Product being returned or need to be returned, then, in addition to the above, you may be liable for the return costs and charges, and may not be reimbursed or refunded for the shipping costs paid by you for making the delivery to you. You may also be charged with additional direct or indirect charges resulting from said failure or refusal.

Shipping costs

The prices displayed for the Products exclude shipping costs, unless explicitly specified on the Website. Shipping costs include order processing and delivery costs. These costs may vary depending on the size, weight of the parcel, choice of carrier and delivery address and are precisely calculated when the order is placed. The applicable shipping costs are added during the order process, depending on the delivery method chosen, and are specified on the summary page before final validation of your order.

https://shop.ledger.com/pages/terms-and-conditions