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U.S. Orders:

Free Shipping: We offer free shipping for all U.S. orders over $40, including Alaska and Hawaii.

Standard Shipping Fee: For U.S. orders below $40, a flat shipping fee of $6.00 will be applied.

Expedited Shipping Fee: A $10.00 shipping fee will be applied for expedited orders.

International Orders:

Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.

Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at hello@inkii.shop and we will reply with further instructions.

You will be responsible for paying for the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.You can always contact us for any return question at hello@inkii.shop .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Custom products such as special orders or personalized items are non-returnable. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges We only replace items if they are defective or damaged . However, don't hesitate in contacting us if you have any questions .

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@inkii.shop .

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