Adjustable Portable Folding Telescopic Stool

At Mrslm.com, we want to ensure that you receive your order as soon as possible. We offer free worldwide shipping on all orders!

Shipping Time:

•Please allow 7-15 business days for your order to arrive.

•We source products from all over the world to bring you epic offers and the lowest prices.

•This means sometimes you have to wait a little longer to get your order, but it's always worth it!

Shipping Options:

•FREE Economy Shipping (10-15 business days)

•Standard Shipping (7-12 business days)

Shipping and Delivery Estimates:

•We ship in-stock orders as soon as possible. This is often within two business days, but there are situations where it may take longer.

•All estimates are based on business days.

•Business days do not include Saturday/Sunday and any public holidays.

•These estimates are based on normal circumstances and are not a guarantee of delivery times.

•We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, customs issues, and any other event beyond our direct control.

Order Cancellation:

•If you’d like to cancel your order, you may request a cancellation at any time before your order is shipped by contacting our team at Support@Mrslm.com.

•If the order has not been shipped out yet, we will provide a full refund to the original form of payment used to place the order.

•If your order has shipped out, you may request a refund if you have ordered in the United States, U.K. and European Union.

•Other international customers will be responsible for covering the cost of sending the ordered item back to our facilities to receive a full refund.

Please Note:

•If the delivery of a package is declined upon arrival at the destination or in customs for any reason, we will charge a $20 restocking fee to compensate for the time and expense of processing the package's return.

•Similarly, when the courier is unable to successfully deliver a package to the address provided and instead returns the package to us, regrettably, we will charge a $20 restocking fee to compensate for the time and expense of processing the package's return.

Contact - MRSLM - Checkout

Our policy lasts for a period of 14 DAYS. Kindly note that if 14 days have passed since your date of receiving the package, our team will not be held liable for it and thus cannot help with refunds and exchanges.

To complete your return process, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Kindly keep your order number handy for quick responses from our team.

Above all that, you are requested to record a parcel opening video and/or parcel pictures when received for better assistance with regards to your exchange and return process. In that video and/or picture, make sure of the following:

•Show your package from all sides, thus proving it is unhampered with

•Show the address slip proving it is addressed and delivered to you

•Show all products top and bottom to the camera in your video/photo

Return Criteria:

•Your item must be unused and in the same condition that you received it in.

•It must be in the original packaging.

Return Process:

•Click your parcel and product’s picture and/or record its opening stage.

•Send an email to support@mrslm.com . Your email should constitute the following:

•Attach the picture(s) and/or videos you recorded and clicked.

•The subject line should be “RETURN REQUEST: ORDER NUMBER xx”. Here, xx is your order number

•Mention your reason for returning the product(s)

•Attest to not using the product(s) and that they are in original brand-new condition.

•Once your return request is received by us, we will review it. Following that, we will send you further instructions regarding the same.

Products falling under the category of non-returnable items:

•Items such as underwear/swimsuits are non-returnable items due to hygiene considerations.

•Gift cards

•Health and personal care items

Products falling under the category of partial refunds (if applicable):

•Item is not in its original condition

•Item is damaged

•Item is missing parts for reasons not due to our error

Refunds (if applicable):

•Once your return is received and inspected, we will send you an email confirming the same.

•Following that, the refund process will be initiated.

•We will also notify you of the approval or rejection of your refund.

•Once approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain period of days.

Late or missing refunds (if applicable):

The refund shows in your bank statements within 5 to 7 business days after it is issued (i.e., after you got notified about refund approval).

However, if you haven't received a refund yet, kindly re-check your bank account. Next contact your bank. There is often some processing time before a refund is posted. Following that, kindly contact your credit card company as it is a part of your refund posting.

If you've done all of the above and still haven’t received the refund yet, kindly contact us at support@mrslm.com .

Sale Items (if applicable):

•Only regular priced items may be refunded. Sale items are not applicable for refunds.

Restocking Fee:

•All goods ordered in error by the Customer or goods the Customer wishes to return are subject to a restock fee. The restock fee is 25% of the original invoice value of the goods.

Shipping:

•You will be responsible for paying for your own shipping costs whilst returning the item(s).

•Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Exchanges (if applicable):

•We only replace items if they are defective or damaged.

Contact - MRSLM - Checkout