xHP Flashtool

1. Right of revocation

1.1. Customers who are consumers – unless an exception referred to in Article 18 FAGG [Austrian Distance Selling Act] is applicable – are entitled to cancel a contract concluded with xAutomotive through the exclusive use of one or more means of communication (e.g. letter, email) within fourteen calendar days, without giving reasons. The right of revocation is only applicable for customers within the European Union.

1.2. The cancellation period commences on the date of contract conclusion (digital goods) or the date of delivery. (physical goods)

1.3. In order to exercise your right of revocation, you must inform us of the exercise of your right by means of a clear declaration (e.g. letter sent by post or email) of your decision to cancel this contract:

xAutomotive GmbHDr.-Hermann-Thurner-Strasse 3, 4060 Leonding, AustriaEmail: support@xautomotive.com

1.5 In order to comply with the cancellation deadline, it is sufficient to send a message about exercising the right of revocation before the cancellation period expires.

1.6. If you exercise your right of revocation, we shall return all payments received from you without delay and at the latest within fourteen calendar days of the date on which we received notification of your withdrawal from the contract. We will return the funds using the same method that you used for the original transaction, unless explicitly agreed otherwise with you; you will never be charged any fees for this refund. In case of physical goods, we shall return all payments within 14 days after receiving the goods in question. Consumers are liable for returning the goods in good order and are not entitled to reimbursement for the cost of returning the goods.

1.7. Loss of right of revocation

The right of revocation expires early in the event of executing the download and/or redeeming the voucher code, if you have explicitly granted consent to performance of the contract commencing before expiry of the cancellation period and you were aware of having waived your right of revocation by giving such consent.

As a result, in the case of digital products, there is no right of revocation for the delivery of digital contents, if we – with your explicit consent and acknowledgement of the loss of the right of revocation in the event of commencing contract performance early, and following the provision of a copy or confirmation pursuant to Art. 5(2) FAGG or Art. 7(3) FAGG – have commenced delivery prior to expiry of the cancellation period pursuant to Art. 11 FAGG.

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