Wyeth Side Table

US SHIPPING POLICY

In-stock items are shipped within 2-4 business days from order placement. During holidays and major sales, please allow an additional 2-3 business days. Large in-stock furniture items will ship in 2-3 weeks. You can find the estimated lead time for all furniture products within the product page. Made-to-order items are made according to the lead times on each product page. For all orders, you will receive tracking information via the email address used on the order as soon ads it is shipped. If you have any special shipping needs please email us at hello@thevintagerugshop.com

All large furniture and art are typically handled by a third party delivery service provider. They will make contact directly to schedule home delivery for your items. Lead time for furniture pieces will vary depending on availability. You can find specific shipping estimates on each individual product page. Backorder dates are subject to change. As our artwork is made-to-order, please expect 4-6 weeks from the date of your order. During seasons of high volume, this time frame may increase. To ensure safe arrival of our larger art pieces, these items will be shipped on a crate and delivered to your front door. The shipping cost does not include inside delivery or debris removal.

Please note for select furniture items delivered to remote/obscure locations or the following states: MT, CT, WY, ND, SD, NE, MA, KS, FL, MI, ID, additional shipping fees may be invoiced in order for the item to be shipped & delivered. These fees will be determined at the time of fulfillment. If you have any questions regarding whether your location falls into this category, please contact us at hello@thevintagerugshop.com prior to placing your order. Domestic shipping costs are calculated as follows:

Order Total

Standard Shipping

$0 - $15.00

$4.95

$15.01 - $45.00

$9.95

$45.01 - $75.00

$12.95

$75.01 - $125.00

$16.95

$125.01 - $200.00

$21.95

$200.01 - $300.00

$29.95

$300.01 - $500.00

$49.95

$500.01 - $999.00

$69.95

$1000.00+

10% of order total

INTERNATIONAL SHIPPING

International shipping is available for products excluding furniture & art. All import fees & duties are the customer's responsibility and if incurred, will be invoiced to the customer. At this time, we are not able to provide international shipping for artwork or furniture.

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GENERAL RETURNS POLICY

Due to the vintage, one-of-a-kind nature of our core products, all custom orders, all furniture, vintage textiles, linens, home decor, artwork, books, lighting, and apothecary items are final sale. All rug returns will incur a 20% restocking fee, with balance as store credit. Any advertised promotions or discounts are only valid in the timeline in which they are held and cannot be applied to past or future orders. Please also note that sale items are not eligible for return.

Each item at The Vintage Rug Shop is lovingly selected by hand. Our vintage products may contain blemishes, wear, or imperfections, which gives each piece its one-of-a-kind appeal. Our prices are a reflection of the condition of each item, so please consider this when making your purchase.

FINAL SALE

All Vintage, one-of-a-kind items, Made-To-Order furniture, Vintage Made furniture, rugs, original fine art, sale, and internationally shipped items are considered final sale and are ineligible for return. All custom, made-to-order items or those "direct shipped" from vendors, suppliers or workrooms are also ineligible for return, cancellation, or exchange. Made-to-order pieces go into production immediately and cannot be cancelled or returned at any time.

DAMAGED GOODS

We take every precaution to ensure that your order arrives safely. Although it’s rare, damages can still occur. Please notify us within 48 hours of any damage or defect so our team can provide effective and prompt solutions.

For large furniture deliveries handled by a third-party carrier, we ask that you fully inspect the packaging and note any signs of wear and tear before signing the BOL. Please do not accept the item if there are obvious signs of damage and contact us immediately.

Furniture that is refused at delivery for reasons beyond transit damages or factory defects will be issued a store credit for the item only. The customer will incur a 20% restocking fee and will be responsible for any additional shipping costs related to returning the product. Shipping and handling charges will only be returned to the customer if we are unable to provide repair or replacement to items damaged in transit or by factory defect.

COLOR VARIANCE

Our team works diligently to provide images and descriptors that are a true representation of our merchandise; however, the color balance on computer screens and other outside factors can play a role in how the hues come across. Please reach out to us before purchasing if you have additional questions about the color.

BACKORDERS

Our team works hard to maintain & display accurate lead times for all of our products, however backorder dates and lead time estimates are subject to change. High demand, production delays, and port congestion are the most common reasons for changes in backorder dates and lead times. Once we receive your order, our team will contact you with the most accurate time estimates for fulfillment. In the event the backorder date listed at the time of purchase is significantly different (12 weeks or more) than the manufacturer’s current ETA, we will notify you of the discrepancy and offer 24 hours to cancel the order. However, once your order is placed with the manufacturer, the order will be non-refundable, regardless of any further delays.

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