(Without ROMs) TRIMUI SMART Handheld Game Console

## OFFER FREE GLOBAL SHIPPING WHICH IS FULLY TRACKED

•FREE SHIPPING FOR ALL COUNTRIES, and all gogamegeek fulfilled orders have a valid tracking number.

•SHIPPING NOTIFICATION: Buyers will be notified when the order has been sent out,gogamegeek will post a tracking number on the site. Buyers can see the tracking information with real-time updates.

•PAY EXTRA FOR EXPEDITED SHIPPING: The default shipping service is standard shipping, if you would like to pay extra for expedited shipping, please directly send us a message at service@gogamegeek.com

## SHIP WORLDWIDE & FREE SHIPPING

Regular Handling Time: 1-2 Business days

(Also known as Production Time or lead_time_to_ship) is the time between when the buyer places the order until the seller hands the order over to the carrier. )

Regular Transit Time: 5-15 days (Standard Shipping) for most of countries(Default shipping time, excluding handling time.)

Total Delivery Time = Handling Time + Transit Time (+ any holidays)

## NOTE FOR TRANSIT TIME

SHIPPING SERVICE AND SHIPPING COST FOR LISTED ISOLATED /HIGH RISK / RESTRICTED AREAS:

•Free Shipping! 7-15 Business Days Transit Time: Bahrain, Israel, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia.

•If the shipping weight is less than 2 kilograms, it is possible to ship the items with standard shipping, no additional charges, no shipping costs. We would email you and let you know if it is availble upon you place an order on our website.

•If the shipping weight is over 2 kilograms, only DHL (expedited shipping) is available, but surcharge will apply for those isolated /high risk /restricted areas, feel free to contact us by email (service@gogamegeek.com)<service@ploylab.com style="margin: 0px;"><service@ploylab.com style="margin: 0px;">if you have any other shipping questions, we would let you know how much you will need to pay extra.

FULL REFUNDS ARE NOT AVAILABLE UNDER THE FOLLOWING CIRCUMSTANCES!

•Delays caused by the buyer providing incorrect or incomplete delivery information;

•Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;

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MONEY - BACK GUARANTEE

1. No worries about your money. We would be responsible for all customers.

2. All items are tested before shipping. If the items get damaged during shipping, or do not work properly out of the box, please contact us so that we can help you with the issues. (Solution: grant a full refund or resend a new replacement free of charge)

3. For technical issues, we would try our best to help you fix them, and we would resend a new replacement (a whole unit or a partial accessory, it depends on [upon] circumstances.) for free or issue a full refund if that issues can not be fixed.

4. For unwanted orders before shipping , please contact us and include an order number on our website, we will cancel the order and refund you.

5. 1-Year warranty free of charge.

1. ABOUT OUR RETURNS POLICIES

We offer returns for all shipped items within 14 days of receipt of delivery. You can use this page to learn about our return policies. All items sold on gogamegeek.com follow our general return policies.

At gogamegeek.com we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items and by law you have the right to cancel the purchase of most items within 7 days without giving any reasons. You also have statutory rights where goods are not as described, not fit for purpose or not of satisfactory quality.

Statutory Cancellation Right

You have the statutory right to cancel your order for any reason within 14 days beginning with the day you receive the item. (New condition of the items are a prerequisite for cancellations)

Our Voluntary Returns Policy

As well as your statutory cancellation rights described above, you can return most products from our sites to us within 14 days of receipt of the products if the products are complete and are in an unused and undamaged condition.

Please note that this returns policy does not affect your statutory rights and therefore does not affect your right of cancellation as described above.

2. ABOUT OUR REFUNDS POLICIES

Things to consider before issuing a refund

Before the vendor issues a refund, consider the following:

1) We would provide a quick solution for you. In some cases, after we authorize a return request, we may wait until we receive the item back from the buyer before we issue a refund.

2) If the buyer returns the item to the vendor damaged, or in a condition that is different from the condition in which the vendor sent it, the vendor has the option to issue a partial refund. If the vendor decides to issue a partial refund, the vendor would explain this to the buyer in advance to help avoid misunderstanding.

3) If the vendor described and listed the item accurately, but the buyer simply no longer wants it, the vendor has the option not to refund the shipping costs.

4) For defective & damaged units, buyers do not have to return them back. For brand new & unopened & unwanted items, the vendor will provide buyers with a return address in the local country, buyers will need to return them at their cost.

3. FREQUENTLY ASKED QUESTIONS ABOUT RETURNS, REFUNDS & CANCELLATIONS

I would like to cancel an order. What should I do?

1) An order can only be canceled if the shipment has not yet been confirmed. If the buyer still wants the item, they can place a new order.

2) For all shipped orders, it is unavailable for sellers to cancel the shipments as they are in transit and out of our warehouse, in this case, you can send them back upon you receive your orders.

How long does it take for a refund to be applied?

The refund is applied to the buyer's credit card within minutes after we successfully complete a refund transaction. It typically takes 3 to 5 business days for the credit to appear on the buyer's credit card statement, depending on how long it takes the buyer's bank to process the transaction.

Any questions, please feel free to contact us!

service@gogamegeek.com

payment@gogamegeek.com

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