Wireless Lavalier Microphone

Business Model

NOVIRI operates under a Direct-to-Consumer (DTC) model. Orders are prepared and shipped directly from international fulfillment centers operated by our global partners and suppliers, ensuring access to the latest innovations with high quality and competitive pricing.

Order Processing Time

Order verification, quality control, and preparation for shipment typically take 2 to 4 business days.

Estimated Shipping Time by Destination

Gulf Cooperation Council (GCC) Countries (United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman): 7 to 12 business days.

Other Arab Countries: 10 to 15 business days.

Europe (United Kingdom, Germany, France, and others): 7 to 14 business days.

Asia and Rest of the World: 10 to 20 business days.

Delivery times may vary due to customs clearance procedures or logistics conditions beyond our control.

Shipment Tracking

Once the order is shipped, a Live Tracking Number will be automatically sent to the customer's registered email address. We use advanced tracking systems that allow customers to monitor their shipment until it reaches their doorstep.

Customs Duties and Taxes

International shipments are subject to the import regulations and customs policies of the destination country. Any customs duties, taxes, or local fees imposed by authorities are the sole responsibility of the customer (final recipient).

For further inquiries:

If you have any further questions, please contact our customer services at:

Address: Al Fayd St, Khalifa Bin Zayed The First St Al Danah – Zone 1

Abu Dhabi, United Arab Emirates.

Email: info@novirishop.com

Phone: +971501234038

Business hours: Sat- Sun (9.30 AM - 10.30 PM )

Contact - NOVIRI SHOP - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

In addition, we are unable to return any CUSTOMIZED PRODUCTS.

To start a return, you can contact us at info@novirishop.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@novirishop.com

Do you accept returns from these countries? Yes, I accept returns

How can customers return your products?

In store/By mail

For defective products

No cost Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Download/print

For customer remorse

Download/print

What is the restocking fee?

No restocking fee

How much will customers pay for return shipping?

No cost

For customer remorse

In addition, we are unable to return any CUSTOMIZED PRODUCTS.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@novirishop.com

Contact Us

For any questions about returns or refunds, please contact us:

Address: F10, 28 Al Fayd St, Al Muntazah, Abu Dhabi, United Arab Emirates Email: info@novirishop.comPhone: +971501234038Business hours: Sat- Sun (9.30 AM - 10.30 PM )

Contact - NOVIRI SHOP - Checkout