Wheel Light Ring Brackets

Wheel Light Express is committed to excellence, and the full satisfaction of our customers. Wheel Light Express proudly offers the best shipping services we can find. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. Wheel Light Express also dispatches orders as soon as possible.

2. SHIPPING

All orders for our products are processed and shipped out in 1-5 business days. Transit time can be between 1-3 business days. Orders are not shipped or delivered on holidays. If we are experiencing a high volume of orders, shipments may be delayed by a couple days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

International Shipping All international shipments may be subject to customs fees, import duties and taxes . Any charges associated with the importation of products purchased from Wheel Light Express are the responsibility of the buyer. Any costs resulting from the refusal to import a product purchased through Wheel Light Express may result in additional charges.

3. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

4. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

5. LOST/STOLEN PACKAGES

Wheel Light Express is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

6. RETURN REQUEST DAYS

Wheel Light Express allows you to return its item(s) within a period of 60 days. Kindly advised that the item (s) should be returned unopened and unused. Please refer to our Returns policy.

7. OUT OF STOCK ITEM PROCESS

Wheel Light Express has the following options in the event there are items which are out of stock. Wheel Light Express send available items first and send remaining items when items arrive back in stock.

8. IMPORT DUTY AND TAXES

When dealing with Wheel Light Express you have the following options when it comes to taxes as well as import duties: You have the option of pre-paying whereby Wheel Light Express will include the amount in the price of the order.

9. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

9. CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contact:

Email Wheellightexpress@gmail.com

Contact - Wheel Light Express - Checkout

Wheel Light Express Return & Warranty Policy

Standard Product Warranty

All Wheel Light Express kits are covered by a 60-day limited warranty from the date of purchase. This warranty guarantees that the components are in working condition at the time of delivery.

Please note:

We only warranty complete kits. Replacement or individual items are not covered.

Products damaged due to external causes (e.g., accidents, improper installation, road debris, weather, or misuse) are not covered under warranty.

Once an item has been installed or attempted to be installed, it is considered used and is not eligible for return.

Warranty does not cover installation errors.

Portal Light Warranty

Due to the nature of their use and exposure to harsh environments, portal lights are sold as-is. We guarantee they are in working condition upon arrival. However, they are not eligible for warranty, return, or exchange under any circumstance.

General Warranty Terms & Stipulations

All warranties are non-transferable.

Warranty claims must be submitted within 60 days of the original purchase.

All returns, exchanges, or refunds are subject to a 7% restocking/processing fee.

Customers are responsible for all return shipping costs, except for items covered under warranty.

This fee and shipping requirement do not apply to items returned for manufacturer defects under warranty.

To qualify, returned items must be in new, unused condition and include all original packaging and accessories.

Restocking fees apply to both refunds and exchanges unless otherwise stated.

To file a claim, email wheellightexpress@gmail.com with proof of purchase and clear evidence of the defect (photos or video required).

Defective items may be replaced, but refunds will not be issued for used or installed products.

Any open return or exchange request not resolved within 30 days will be closed automatically.

No returns or refunds will be accepted for:

Used or installed items

Portal lights

Items past the 60-day window

Warranty is void if:

There is evidence of abuse beyond normal wear and tear

The product was repaired or modified by an unauthorized person

The item was purchased from an unauthorized seller or third party

Policy Changes:Wheel Light Express reserves the right to update, modify, or change this warranty policy at any time without prior notice.

Final Note:All transactions are considered final. Wheel Light Express reserves the right to refuse any return, exchange, or warranty claim at its sole discretion.

Contact - Wheel Light Express - Checkout