Wall Mounted Multi-Grip Pull Up Bar with Foam Handgrips

EZ Shop – Free Shipping Policy

Thank you for shopping with EZ Shop! We are committed to providing a fast, reliable, and transparent shipping experience. Below are the details of our shipping policy, including delivery timelines, shipping zones, and helpful information to ensure your order arrives smoothly.

Free Standard Shipping on All Orders

Enjoy free standard shipping on all orders—no minimum purchase required! Shop your favorite products today!

Total Delivery Time

Your total delivery time includes both processing and shipping times. The estimated total delivery time for order is 4-9 business days.

Order Processing

Order Confirmation: Once you place your order, you’ll receive an Order Acknowledgment email with the full order details and a unique order number for easy reference.

Processing Time: All orders are processed within 1 business day. Once your order has been shipped, you’ll receive a Shipment Confirmation email with tracking information.

Order Cut-Off Time: Orders placed before 2:00 PM (local time) will be processed the same business day. Orders placed after 2:00 PM will be processed on the next business day.

Shipping and Delivery

Transit Time: Standard shipping transit time is typically between 3–8 business days from the date of dispatch.

Total Delivery Time: Including order processing and handling, the estimated total delivery time is 4–9 business days.

Carriers Used: Orders are shipped via UPS, USPS, or FedEx, based on the weight, size, and destination of the package.

Shipping & Delivery Timeline

Country / Region

Shipping Method

Cost

Total Delivery Time

United States (Contiguous)

Standard

Free

4 to 9 business days

Carriers Used: UPS, USPS, or FedEx depending on order weight, size, and destination.

Heavy Items: Orders over 150 lbs may be delivered via truck freight depending on carrier availability.

Shipping Coverage

We currently ship to valid street addresses within the Contiguous United States only.Excluded locations:

•Alaska

•Hawaii

•Puerto Rico

•Guam

•APO, FPO, and P.O. Box addresses

Please ensure your shipping address is accurate at checkout to avoid delays.

Order Tracking

You’ll receive two email notifications:

Order Acknowledgment – confirms your order details

Shipment Confirmation – includes tracking number, shipping carrier, and estimated delivery time

You can also track your order anytime on our Track Your Order page using your EZ Shop account.

Lost or Damaged Packages

If your package is lost or arrives damaged, please:

•Report the issue within 3 business days of delivery

•Provide clear photos showing any visible or functional damage

•Submit a request through your My Orders section for a refund or replacement

We’ll investigate and resolve the issue promptly.

Important Notes

Holiday Delays: Shipping times may be extended during public holidays or due to unexpected courier delays.

Incorrect Addresses: We are not responsible for orders shipped to incorrect addresses provided by the customer.

Return Shipping: If an item is returned due to customer error or dissatisfaction (not related to defects or damage), the return shipping cost is the customer’s responsibility.

Contact Us

Business Name: EZ ShopBusiness Address: 900 E county line rd suite 140, Ridgeland Ms 39157Email: info@e-zshop.com Phone: +1 318-341-8182Business Hours: Monday to Friday, 9:00 AM – 5:00 PM

Our team is here to help if you have any shipping-related questions or concerns.

Contact - EZ Shop - Checkout

EZ Shop – Refund & Return Policy

Thank you for shopping at EZ Shop. If you're not completely satisfied with your purchase, we're here to help. Please review our return and refund policy below for details on eligibility, procedures, and timelines.

Do You Accept Returns?

Yes, EZ Shop accepts returns for both defective and non-defective products within 30 days of the delivery date.

To be eligible:

•The item must be unused, in its original condition, and in the original packaging

•You must include the original order confirmation or packing slip

Accepted Return Reasons

Customer Remorse (e.g. changed your mind, wrong item ordered)→ Customer is responsible for return shipping cost

Defective, Damaged, or Incorrect Items→ EZ Shop provides a free return shipping label

How to Initiate a Return

Contact Us: Email our return team at info@e-zshop.com within 30 days of delivery to initiate your return.

Get Return Authorization: Upon approval, you’ll receive a Return Authorization (RA) number along with return instructions.

Package the Item: Pack the product securely in its original packaging, including any accessories.

Label the Package: Clearly write the RA number on the outside of the package.

Shipping Responsibility:

•For customer remorse, the buyer covers return shipping and must use a trackable shipping service

•For damaged, defective, or incorrect items, EZ Shop will provide a pre-paid return label

Do You Accept Exchanges?

Yes, we offer exchanges for defective, damaged, or incorrectly shipped items only.

For other reasons:

•Please first initiate a return

•Once approved, place a new order for your desired item

Return Method

By Post (mail return only)

•Customers must ship the item back with the RA number clearly labeled

•A trackable shipping method is strongly recommended

Return Label Policy

Return Reason

Label Provided By

Defective/Damaged/Incorrect Item

EZ Shop (free label)

Customer Remorse / Changed Mind

Customer (at own cost)

Restocking Fee

No, we do not charge any restocking fees

Refund Process

Once your returned item is received and inspected:

•We will notify you via email regarding the approval or rejection of your refund

•If approved, a refund will be issued to your original payment method within 10 business days

Non-Refundable Items

The following items are not eligible for return or refund:

•Customized or altered items (without prior agreement)

•Sale items or promotional gift cards

Damaged or Defective Items

If your item arrives damaged:

•Document the damage immediately upon delivery

•Notify us within 3 business days with clear photos and a description

•Email: info@e-zshop.com We’ll resolve the issue by providing a replacement or a full refund after reviewing your claim.

Cancellations

Orders may be cancelled before shipment at no cost.To cancel, contact us within 24 hours of placing your order via:

Email: info@e-zshop.com

Phone: +1 318-341-8182

Questions or Help?

We’re happy to assist you with any concerns related to returns or refunds.

Business Name: EZ ShopBusiness Address: 900 E county line rd suite 140, Ridgeland Ms 39157Email: info@e-zshop.com Phone: +1 318-341-8182Business Hours: Monday to Friday, 9:00 AM – 5:00 PM

Contact - EZ Shop - Checkout