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Q: General Shipping InformationA: Sharp Golf Ball Company does everything possible to get your order out by 5pm Central Standard Time on the day the order was placed. When your orders are placed on a non-business day or holiday, your order will be processed the next business day. If for some reason this is not possible (i.e. an unusually high volume of orders placed the same day) your order will go out the next business day. Fill out your shipping address exactly as it should read. Do not forget to include any apartment number, suite number, or building number. Please be advised that an extra $5 shipping fee will be charged for all orders being delivered to apartments and suites. We cannot be responsible if you supply an incomplete or incorrect address. It is best to also include a phone number to help the Driver locate you during daytime delivery. Q: Improper AddressA: If you do not provide us the complete proper address or if you request the package to be delivered to another address (other than the one you originally provided us with) and our shipping company charges us, your credit card could be charged up to an additional $10.00. Q: Standard ShippingA: For Standard Shipping we utilize one of the following carriers: USPS. Q: Do you ship to Post Office Boxes?A: We will only ship to Post Office Boxes utilizing USPS. Priority Mail. This may cost more on larger shipments than our regular standard ground rates. If you want express delivery you will need to provide a street address to utilize one of the express delivery services. Please contact us at (219) 996-6605 for more details. Q: CanadaA: Call for a quote UPS shipping only.

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Returns You must first request a return authorization from a customer service representative by contacting us at: (219)996-6605 or by sending an e-mail message to sales@sharpgolfball.com. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Shipping To return your product, you should mail your product to: Sharp Golf Ball Co., 272 W 650 S, Hebron IN 46341, United States You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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