Versatile Elegance Wallet Flip Case for Google Pixel 10

Do you ship world-wide?

Yes! We offer worldwide shipping.

When will my order ship & what are shipping times?

Processing times for all orders: up to 7 days (avg 1-3 days)

USA: 7-15 daysCanada: 10 -25 daysUnited Kingdom: 5 -12 days

Europe: 5-12 daysAustralia / New Zealand : 7 -15 days

Rest of World: 10-20 days

Can I cancel my order after I've bought something on the website?

We offer immediate order cancellations up to a limit of 12-24 hours after purchasing (only if we catch the request in time) if you change your mind within that time - send us a message and we'll cancel and refund you as soon as we get your request.

So where's my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. Please allow up to 1-7 business days for tracking to update in the system!

My package is missing, what should I do?

If you have not received your order within the time-frame established for U.S. shipping please check with your local delivery system to ensure the package was not mistakenly placed nearby (at a neighbor's house for example). In the case that the product is not delivered, just shoot us an email and we'll check on its status for you!

What should I do if the item I bought broke?

All of our items have a 30 day warranty. Just send us an email with your receipt and a picture of the broken item with the original package it arrived in and we'll be happy to send you a new one!

How do I return something?

We offer returns for product that is defective or damaged during shipping. Just let us know and we will provide a return address and a replacement.

Only one of my items came in the package?

The items in our collections can come from different suppliers and in some cases and will be shipped in separate packages at no additional cost to you. Please don't worry!

Thank you for your patience and understanding!

Contact - PURR Case - Checkout

We have a 30-day return policy, which means that you have 30 days after receiving your item to request a return. We accept free returns and exchanges for items that are defective, damaged, or incorrect due to our error, and we will cover the return shipping costs in these cases. For returns or exchanges that are not related to quality issues or that are due to buyer error , the buyer will be responsible for the return shipping costs. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@purrcase.com . Please note that returns will need to be sent to the following address: Building 4, Unit 2, 101, Majiapu East, Fengtai, Beijing , China, 100000 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@purrcase.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@purrcase.com.

Contact - PURR Case - Checkout