Trident Existing Fence Cat Conversion Kit

Last updated: July 28, 2026

Farmer Direct Supply offers free standard shipping on all orders delivered within the United States.

This policy applies to purchases made from Farmer Direct Supply. Product-specific delivery requirements may be disclosed on the applicable product page, quote, invoice, or order confirmation.

FREE SHIPPING ON ALL ORDERS

Free standard shipping applies to all orders delivered within the United States.

Free shipping covers the standard shipping or freight service selected by Farmer Direct Supply. It does not include optional or additional services requested by the customer, including:

• Expedited shipping• Inside delivery• White-glove delivery• Installation or assembly• Unloading labor or equipment• Storage caused by a missed delivery• Redelivery• Reconsignment• Address correction• Ferry service• Other customer-requested services outside standard delivery

Any known charge for an optional or additional service will be disclosed before it is added to the order.

ORDER PROCESSING

After placing an order, you will receive an email confirming that Farmer Direct Supply received it.

An automated order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

Before accepting and releasing an order, Farmer Direct Supply may verify:

• Payment authorization• Product availability• Product configuration• Delivery address• Freight access• Supplier availability• Customer contact information• Required unloading arrangements

Eligible orders are processed during normal business days, Monday through Friday.

If a product is backordered, unavailable, incorrectly priced, or cannot be fulfilled under the stated terms, Farmer Direct Supply will notify you promptly.

Depending on the circumstances, we may:

• Request approval for a revised delivery estimate• Offer an alternative product• Void a payment authorization• Cancel the affected product• Issue an applicable refund

SHIPPING TIMES

Order cutoff:

12:00 p.m. Central Time

Handling time:

2 business days, Monday through Friday

Transit time:

3 business days, beginning after the carrier receives the shipment

Orders placed after the 12:00 p.m. Central Time cutoff will begin processing on the next business day.

FREIGHT AND OVERSIZED DELIVERIES

Large, heavy, palletized, crated, or oversized products may be delivered by a freight carrier, specialized carrier, or manufacturer delivery service.

Standard freight delivery is generally curbside and does not include:

• Installation• Assembly• Placement inside a building• Unloading labor or equipment• Removal of packaging or pallets• Transport across unsafe or inaccessible private roads

The customer is responsible for:

• Providing a complete and accurate delivery address• Providing a working daytime telephone number• Responding to delivery-scheduling requests• Preparing a safe and accessible delivery location• Providing any required forklift, tractor, loader, dock, crew, or unloading equipment• Inspecting the shipment upon delivery

MISSED DELIVERIES AND ACCESS PROBLEMS

The customer may be responsible for additional costs caused by:

• A missed delivery appointment• An incorrect or incomplete address• Failure to respond to the carrier• Failure to provide required unloading equipment• An unsafe or inaccessible delivery location• Storage• Redelivery• Reconsignment• Address correction

These additional costs are not standard shipping charges and are not included in free shipping.

DELIVERY INSPECTION

Inspect every shipment immediately upon delivery.

For freight deliveries:

• Count all packages, pallets, and crates• Inspect the packaging and visible product• Photograph the shipment before removing packaging• Record visible damage or shortages on the delivery receipt or bill of lading before signing• Keep all packaging, crates, pallets, straps, labels, and damaged components

Report freight damage, concealed damage, incorrect products, shortages, or missing components to hello@farmerdirectsupply.com within 24 hours whenever possible.

Include:

• Order number• Photographs of the product• Photographs of the packaging• Shipping label• Serial number, if applicable• Signed delivery receipt or bill of lading• Description of the damage, shortage, or missing item

Do not discard packaging or install, operate, modify, repair, or return the product until Farmer Direct Supply provides instructions.

DELAYS

Delivery estimates may be affected by circumstances outside Farmer Direct Supply’s reasonable control, including:

• Manufacturer delays• Supplier backlogs• Material shortages• Severe weather• Seasonal demand• Carrier capacity• Road restrictions• Factory shutdowns• Labor disruptions• Government action• Transportation interruptions

If an order cannot ship within the promised timeframe, Farmer Direct Supply will provide any notice, revised timeline, consent request, refund, or cancellation option required by applicable law.

COMPANY INFORMATION

Farmer Direct Supply

This website is operated by Zeto International LLC, doing business as Farmer Direct Supply.

Phone: (817) 587-4397Email: hello@farmerdirectsupply.comBusiness address:445 Capricorn StCedar Hill, TX 75104United States

Contact - FDS - Checkout

RETURN, REFUND & CANCELLATION POLICY

Last updated: July 19, 2026

This Return, Refund & Cancellation Policy applies to purchases made from Farmer Direct Supply.

Because many of our products are large, heavy, freight-shipped, manufacturer-direct, configured, special-order, or made to order, customers must review this policy carefully before purchasing.

30-DAY RETURN-REQUEST WINDOW

For most eligible products, you may request a return within 30 calendar days after delivery.

Submitting a return request does not automatically mean the return is approved.

Product-specific or manufacturer-specific return terms disclosed on a product page, quote, invoice, order confirmation, or other written communication may be more restrictive and will control for that product.

RETURN ELIGIBILITY

Unless Farmer Direct Supply agrees otherwise in writing, an eligible return must be:

• New and unused• Unfueled• Unassembled• Uninstalled• Unmodified• Complete and in resalable condition• Free from damage, dirt, corrosion, weather exposure, or jobsite wear• Returned with all manuals, hardware, accessories, labels, promotional items, and included components• Returned in the original packaging, crate, and pallet, where applicable• Supported by proof of purchase• Covered by written return authorization• Sent to the return address and by the shipping method specified by Farmer Direct Supply

The authorized return location may be a manufacturer warehouse, distributor warehouse, or another designated facility. It is not necessarily our Texas business address.

BUYER-REMORSE RETURNS

The following are treated as buyer-remorse returns:

• Change of mind• Incorrect measurement• Incorrect model selection• Compatibility mistake• Unsuitable installation site• Duplicate purchase• Failure to obtain permits or approvals• Refusal to accept an undamaged delivery• Failure to provide required unloading equipment• Failure to prepare a safe and accessible delivery site

When an eligible buyer-remorse return is approved, the customer is responsible for:

• Actual original outbound shipping costs• Return shipping costs• Freight charges• Storage charges• Reconsignment charges• Redelivery charges• Manufacturer or distributor restocking fees• Additional packaging, crating, or pallet costs• Other nonrecoverable costs associated with the order or return

These costs can be substantial for freight and oversized products.

FREE-SHIPPING ORDERS

“Free shipping” means Farmer Direct Supply paid or absorbed the original shipping expense.

If a free-shipping product is returned for buyer-remorse reasons, the actual outbound shipping cost may be deducted from the refund.

HOW TO REQUEST A RETURN

Email hello@farmerdirectsupply.com and include:

• Order number• Customer name• Product name• Model and serial number, if applicable• Reason for the return• Description of the product’s current condition• Clear photographs of the product• Clear photographs of all packaging, crates, and pallets• Details of any assembly, installation, use, or modification

Do not return or ship the product until written authorization has been issued.

Unauthorized returns, collect shipments, refused deliveries, or products sent to the wrong address may be rejected and may result in additional charges.

RETURN SHIPPING AND RESTOCKING FEES

Unless a return results from Farmer Direct Supply’s error or an approved freight-damage claim, the customer is responsible for all outbound and return shipping expenses.

A manufacturer, distributor, or warehouse restocking fee may apply. Any known fee will be disclosed when the return is authorized.

If a returned product arrives used, incomplete, damaged, improperly packaged, modified, weather-exposed, or outside the authorized return condition, the refund may be reduced or denied to the extent permitted by law.

EXCHANGES

Approved exchanges are generally handled as:

1. A return of the original eligible product; and2. A separate new order for the replacement product.

The customer is responsible for applicable freight charges, return shipping, restocking fees, and price differences.

ORDER CANCELLATIONS

Contact Farmer Direct Supply immediately to request a cancellation.

A cancellation request is not effective until Farmer Direct Supply confirms it in writing.

An order may become noncancelable once:

• A manufacturer or distributor accepts the order• Inventory is allocated• Production begins• Materials are ordered, cut, configured, or fabricated• Custom engineering or drawings begin• Freight is booked• The order ships• Farmer Direct Supply or a supplier incurs a nonrecoverable cost

Custom, made-to-order, configured, and special-order products may become final sale once production or procurement begins.

If a cancellation fee applies, we will disclose the known charge before confirming the cancellation.

Orders that have already shipped cannot be canceled and must follow the applicable return process.

If an approved cancellation results in a refund, Farmer Direct Supply will issue the refund to the original payment method within 5 calendar days after the cancellation is confirmed.

DELAYED OR BACKORDERED PRODUCTS

If an order cannot ship within the promised timeframe, Farmer Direct Supply will provide any notice, revised timeline, consent request, refund, or cancellation option required by applicable law.

A customer who properly cancels an eligible unshipped product after receiving a delay notice will receive a full refund for that canceled product.

Farmer Direct Supply will issue the approved refund to the original payment method within 5 calendar days after the cancellation is confirmed.

REFUNDS

After an authorized return is received and inspected, Farmer Direct Supply will notify you whether the refund has been approved and identify any permitted deductions.

Farmer Direct Supply will issue every approved return refund to the original payment method within 5 calendar days after inspection and approval.

Your bank, card issuer, financing provider, PayPal, or other payment provider may require additional time to process and post the refund after Farmer Direct Supply issues it.

The following amounts are generally nonrefundable unless the return is caused by our error, covered by an approved damage claim, or applicable law requires otherwise:

• Original shipping• Return shipping• Freight accessorial charges• Storage charges• Redelivery charges• Reconsignment charges• Expedited shipping• Installation or site-preparation costs• Manufacturer or warehouse restocking fees• Nonrecoverable payment costs, where lawful• Other nonrecoverable order expenses

DAMAGED, DEFECTIVE, INCORRECT, OR MISSING PRODUCTS

Inspect every shipment immediately upon delivery.

Report freight damage, concealed damage, incorrect products, shortages, or missing components to hello@farmerdirectsupply.com within 24 hours whenever possible.

Include:

• Order number• Photographs of the product• Photographs of the packaging• Shipping label• Serial number, if applicable• Signed delivery receipt or bill of lading• Description of the issue

Do not discard packaging or install, operate, modify, repair, or return the product until Farmer Direct Supply provides instructions.

Freight-damage claims are handled separately from ordinary buyer-remorse returns.

A product that develops a defect after delivery may be handled through the applicable manufacturer warranty rather than through the ordinary return process.

Manufacturer warranty remedies may include replacement parts, technical support, repair, or replacement at the manufacturer’s discretion.

If an approved damage, defect, incorrect-product, or missing-product claim results in a refund, Farmer Direct Supply will issue the refund to the original payment method within 5 calendar days after approval.

PAYMENT DISPUTES AND CHARGEBACKS

Please contact Farmer Direct Supply first so we can investigate and attempt to resolve the issue.

Nothing in this policy removes any lawful right you may have through a card issuer, bank, regulator, or court.

Knowingly submitting false information, falsely claiming that an order was unauthorized, or seeking both a refund and a chargeback for the same amount may constitute fraud.

COMPANY INFORMATION

Farmer Direct Supply

This website is operated by Zeto International LLC, doing business as Farmer Direct Supply.

Phone: (817) 587-4397Email: hello@farmerdirectsupply.comBusiness address:445 Capricorn StCedar Hill, TX 75104United States

Contact - FDS - Checkout