Top Knobs - Square Bar Pulls

Thank you for choosing CabinetJewels.com for your decorative hardware needs. We are committed to providing you with the best shipping options, regardless of your location. Our goal is to ensure you receive your order promptly while experiencing the highest level of customer satisfaction. Below are the terms and conditions that govern our shipping policy.

Domestic Shipping Policy

Shipment Processing TimeAll orders are processed within 1-3 business days. Please note that orders are not shipped or delivered on weekends or holidays. During periods of high order volume, shipments may be delayed, so we encourage you to allow for additional transit time. If there is a significant delay, we will reach out to you via email or phone.

Shipping Rates & Delivery EstimatesContinental United States

•Enjoy FREE ground shipping on all domestic orders in the contiguous U.S.

•All Express or Expedited shipping charges will be calculated and displayed during checkout.

Estimated Delivery Times by Shipping Method

•Standard: 3-5 business days

•Expedited: 2-3 business days (availability may vary based on items)

•Overnight: 1-2 business days (available only within the continental U.S.)

•LTL Delivery: 7-10 business days

Alaska and HawaiiOrders shipping to Alaska and Hawaii may incur additional charges. To place these orders, please contact our customer service at 812-639-6041 or info@cabinetjewels.com . We reserve the right to apply additional shipping charges if our customer service team is not consulted beforehand.

Shipping Cutoff Times

•Ground shipping orders placed by 2 PM ET are usually shipped the same business day. Orders placed after this time will typically ship the following business day.

•Overnight and 2-Day Shipping orders must be placed by 12 PM ET to ship the same day; orders received after this time will ship the next business day.

Shipping RestrictionsCabinetJewels.com ships to addresses within the U.S., but we do not ship to P.O. Boxes or APO/FPO addresses.

Incorrect or Incomplete AddressesIf your package is returned due to an incorrect or incomplete address, you will be responsible for all delivery costs to resend your order. We are not liable for lost packages caused by address errors supplied at checkout.

Shipment Confirmation & Order TrackingYou will receive a confirmation email once your order has shipped, which will include tracking information. Tracking numbers become active within 24 hours.

Customs, Duties, and TaxesCabinetJewels.com is not responsible for any customs, duties, or taxes associated with your order. All fees imposed during or after shipping are the customer's responsibility.

Delayed or Lost OrdersA parcel is deemed lost if it has not been received within 15 business days. We cannot accept responsibility for delays incurred by the courier, and replacements will not be dispatched until this time has elapsed.

Damages or Missing ItemsIn the event of damage during shipment, please file a claim with the carrier. Contact our customer service team, and we will assist you in the process. Be sure to save all packaging materials and take clear photos of any damage. For missing parts, refer to your parts list, circle the missing items, and photograph the shipping label. Please send all information to info@cabinetjewels.com to initiate your claim.

International Shipping PolicyCurrently, we do not ship orders outside of the United States.

Returns PolicyFor detailed information about our return shipping options and procedures, please refer to our Refund Policy .

Thank you for choosing CabinetJewels.com! If you have any questions or need further assistance, feel free to contact us!

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Thank you for choosing Cabinet Jewels! If you're not completely satisfied with your purchase, we are here to help. Please review our updated Returns and Refunds Policy below.

Terms and Conditions

This policy applies to all products purchased from Cabinet Jewels.

Definitions

Company: Jasper Industrial Supply, Inc. (referred to as "we," "us," or "our")

Goods: Items offered for sale on our website

Order: A request to purchase Goods from us

Service: Our website

Website: Cabinet Jewels

You: The individual or legal entity accessing the Service

Returns Program

Eligibility for Returns

To qualify for a return, the following conditions must be met:

•Goods were purchased within the last 30 days from our website.

•Goods were purchased at regular price (some exclusions apply).

•Items are in new, unused condition with all original tags and labels attached.

•For any opened goods, there must not be any scratches, dents or signs of installation

•Proof of purchase (receipt or order number) is included.

Non-returnable items include:

•Special order Goods that are discontinued.

•Goods that have been tampered with or improperly opened.

•Goods that are inseparably mixed with other items after delivery.

•Goods that have been opened, handled and are no longer in sellable condition as new

Note: We only replace Goods that are defective or damaged.

Return Process

To initiate a return, please follow these steps:

•Request a Return Merchandise Authorization (RMA) number by:

•Email: info@cabinetjewels.com

•Website: Contact Us

•Phone: 812-639-6041

•Mail: 3185 N Mill Street, Jasper, IN 47546

•Once you receive your RMA number, securely package your Goods with the return form included.

•You are responsible for return shipping costs, and we recommend using an insured and trackable shipping service. Refunds or exchanges cannot be issued without proof of return delivery.

Return Address:Jasper Industrial Supply Returns DepartmentAttn: ReturnsRMA #3185 N Mill StJasper, IN 47546United States

Make sure to ship the Goods within 30 days of receipt.

Refunds

Certain situations may result in partial refunds:

•Goods not in original condition, damaged, or missing parts not due to our error.

•Returns submitted more than 30 days after the receipt date.

•Returns where we determine you should have covered the return shipping costs.

•Some Goods may incur a restocking fee of up to 100% depending on the condition of goods upon return.

If your return is approved, please allow up to 7 business days for us to process your refund. Refunds will be credited back to the original payment method used for your Order, and you will receive an email notification once processed.

Late or Missing Refunds

If you haven't received your refund after 10 business days, please check your bank account and contact your credit card company, as it may take some time for your refund to be officially posted. If you still have questions, reach out to us at:

•Email: info@cabinetjewels.com

•Phone: 812-639-6041

Questions?

If you have any questions or need further assistance regarding our Returns and Refunds Policy, please don't hesitate to contact us:

•Email: info@cabinetjewels.com

•Website: Contact Us

•Phone: 812-639-6041

•Mail: 3185 N Mill Street, Jasper, IN 47546

Thank you for shopping with us!

Last Updated: May 4, 2026

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