TheraICE Cold Ankle Compression Sleeve PRO

Free Standard Shipping on U.S. orders over 50$.

Free Express Shipping on U.S. orders over 100$.

International shipping prices may vary by territory.

International orders do not include duties or taxes. Fees will be due upon receipt.

Once your item/s is dispatched, the estimated delivery time is:

- USA: 2-5 business days

- UK: 7-18 business days

- Australia: 7-18 business days

- Canada: 7-18 business days

- Europe: 7-18 business days

- Rest of world: 14-20 business days

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Returns & Refunds – 30-Day No-Questions-Asked Guarantee

At TheraICE, your comfort comes first. If you're not completely satisfied with your purchase, we make returns simple, stress-free, and completely free.

30-Day No-Questions-Asked Returns

You have 30 days from the date of delivery to return your item — no questions asked.

If it’s not the right fit, not what you expected, or simply not for you, you can send it back.

✔ Free returns✔ No restocking fees✔ No return shipping costs

We cover the return shipping fee — so there’s zero risk in trying TheraICE.

To start a return, simply email us at info@theraice.com with your order number, and our team will provide a prepaid return label along with quick instructions.

Refunds

Once your return is received and processed, we’ll issue your refund to your original payment method.

•Refunds are typically processed within a few business days after we receive your return.

•Depending on your bank or credit card provider, it may take additional time for the refund to appear on your statement.

You’ll receive a confirmation email as soon as your refund has been issued.

Exchanges

If your item arrives damaged or defective, we’ll make it right.

Please email info@theraice.com with your order number and a photo of the issue, and we’ll arrange a replacement as quickly as possible.

Late or Missing Refunds

If you haven’t received your refund yet:

•Check your bank account again.

•Contact your credit card company — it may take some time before the refund is officially posted.

•Contact your bank — processing times can vary.

If you’ve done all of the above and still need assistance, please contact us at info@theraice.com and we’ll be happy to help.

A Few Notes

•Items must be returned within 30 days of delivery.

•Refunds are issued to the original payment method.

•Shipping times for exchanges may vary depending on your location.

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