The RetroPro Console

Last Updated: July 25, 2024

Lndmark Club Shipping Policy

Thank you for shopping at Lndmark Club. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website, lndmarkclub.com.

1. Order Processing

Order Confirmation: After placing your order, you will receive an email confirmation containing the details of your purchase.

Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Delivery Times

We offer the following shipping methods to deliver your order:

Standard Shipping: Delivery within 5-7 business days.

Expedited Shipping: Delivery within 2-3 business days.

Overnight Shipping: Delivery by the next business day.

Note: Delivery times are estimates and may vary depending on your location, the shipping method selected, and external factors such as weather conditions and carrier delays.

3. Shipping Rates

Shipping charges are calculated based on the weight of the order, the shipping method selected, and the destination. The total shipping cost will be displayed at checkout before you complete your purchase.

4. International Shipping

We currently do not offer international shipping. We only ship within the United States.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. Please allow 24 hours for the tracking information to become available.

6. Shipping Address

Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately at +1 (888) 448-4554

7. Lost or Damaged Packages

Lost Packages: If your package is lost during transit, please contact us at +1 (888) 448-4554, and we will work with the carrier to locate your package or arrange a replacement.

Damaged Packages: If your package arrives damaged, please take photos of the damaged item(s) and packaging and contact us within 48 hours of delivery. We will arrange for a replacement or refund.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:Phone: +1 (888) 448-4554Email: Support@lndmarkclub.com

9. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on our website. You are advised to review this Shipping Policy periodically for any changes.

By shopping with us, you acknowledge that you have read and understood this Shipping Policy and agree to its terms.

Effective Date: July 25, 2024

Contact - LndmarkClub USA - Checkout

We offer a 30-day return policy for physical products. This means you have 30 days after receiving your item to request a return.

This policy applies to one-time product purchases only. Subscription and VIP Membership charges are governed separately below.

Returns

To be eligible for a return, your item must be in the same condition that you received it, either opened or unopened, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at support@lndmarkclub.com .

If your return is accepted, we will provide instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

You can always contact us for return-related questions at support@lndmarkclub.com .

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

•Perishable goods (such as food, flowers, or plants)

•Custom or personalized products

•Personal care goods (such as beauty products)

•Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

If you are unsure whether your item qualifies, please contact us.

Exchanges

The fastest way to ensure you receive the correct item is to return the original item and place a new order once your return is approved.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason.

Items must be returned in the same condition received, with proof of purchase.

VIP Membership & Subscription Charges

By purchasing through our website, you may be enrolled in our VIP Membership subscription, which includes a 12-day trial followed by recurring billing.

After the 12-day trial period, your membership will automatically convert into a paid subscription of $29.99 every 30 days, unless cancelled prior to your next billing date.

Subscription Refund Policy

VIP Membership fees are non-refundable once charged, except where required by applicable law.

Customers are responsible for cancelling their membership before the next billing date to avoid charges.

If you cancel before the end of your 12-day trial, you will not be charged.

If you believe you were charged in error, please contact us at support@lndmarkclub.com , and we will review your request.

Refunds

We will notify you once we have received and inspected your return, and inform you whether your refund has been approved.

If approved, refunds will be issued to your original payment method within 5–10 business days.

Please note that your bank or credit card provider may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@lndmarkclub.com .

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the shipping carrier

Contact - LndmarkClub USA - Checkout