Telecom Ground Bar Kit

Domestic Shipping OnlyAnA Sourcing currently ships exclusively within the contiguous United States. We are unable to process or fulfill orders for international destinations or U.S. territories at this time. Additionally, shipments to P.O. Box addresses are not permitted.

Expedited ShippingFor expedited shipping options, please contact our Customer Service team directly at 800-854-0060. Availability and rates may vary based on location and carrier capabilities.

Shipping CarriersAnA partners with a range of reputable carriers to ensure efficient delivery of your order. Title and risk of loss pass to the customer upon transfer of the shipment to the carrier.

Same-Day ShippingWe offer same-day shipping on most in-stock items, subject to the following conditions:

•Applies to standard shipping only

•Orders must be received by 12:00 p.m. EST (please note, shipping facilities may be located in different time zones)

•Available Monday through Friday, excluding holidays

•Item availability and operational capacity may impact fulfillment

Prepaid FreightShipping charges will be prepaid and added to your invoice unless otherwise specified.

Export RestrictionsAnA is currently unable to export products outside of the United States.

Delivery ScheduleStandard deliveries are made Monday through Friday, excluding observed holidays.

Contract CustomersCustomers purchasing under a contractual agreement should refer to the specific shipping terms outlined in their contract.

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AnA 30-Day Satisfaction GuaranteeWe want you to be completely satisfied with your purchase. If for any reason you’re not, you may return it for an exchange or refund within 30 days of the invoice date. Proof of purchase from AnA is required. If AnA or Manufacturer is at fault, AnA will arrange free return shipping. Otherwise, customer is responsible for return shipping charges. Please note: this policy does not apply to items sold as “Final Sale.”

Final Sale ItemsThe following items are Final Sale and cannot be returned or cancelled:

•Custom items

•Products ordered through our Custom Product Center on anasourcing.com

•Special-order items

•Emergency response items

•Items marked as “Non-Cancellable” or “Non-Returnable” in quotations or invoices

•Any other items AnA designates as Final Sale

To initiate a return:Contact our Customer Care team at 800-854-0060 .

When returning an item:

•Carefully package the item and include the packing slip.

•Indicate the reason for return on the slip. If it’s unavailable, include the purchase date, original invoice number, and item number.

•Let us know whether you prefer a replacement or a refund.

•For assistance, call Customer Care at 800-854-0060 .

Cancellations

Immediate ShipmentsDue to the speed of our fulfillment process, we cannot cancel orders designated for immediate shipment. If your order is backordered or scheduled to ship two or more business days out, contact Customer Care and we’ll do our best to help.

Custom OrdersAll custom orders are Final Sale. Cancellations, returns, refunds, or credits are not permitted.

Exceptions and Important Notes

•All returned items must be in their original packaging, include all components, and be in new condition.

•Additional information or photos may be required to process your return.

•Returns received without a packing slip may be charged a 15% processing fee.

•If a manufacturer charges a restocking fee for special order items, that fee will be passed on to the customer.

•AnA reserves the right to refuse or limit returns that appear fraudulent, abusive, or inconsistent with these terms.

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