Tapestry - Small

Here at A Greener Wood, our A.G.W. Elves are committed to getting your packages to you as soon as possible. This means, however, that all orders are final once you have placed them. You will not be able to amend orders, combine orders or change delivery options.

But we understand - mistakes happen. If you would like to cancel your order and place a new one instead, please contact us at care @agreenerwood.com within 60 minutes of your purchase so we can help - we are here for you!

DOMESTIC SHIPPING

We cannot wait for you to receive your parcel! For domestic orders within Singapore, please allow between 3-5 business days f or Standard Shipping (S$6) and 1-2 business days for Express Shipping (S$12). Standard Shipping within Singapore is on us for orders above S$100.

During peak seasons such as sale and festive periods, expect 6-10 business days for Standard Shipping and 3-4 business days for Express Shipping within Singapore.

For Express Shipping and Lalamove Same-Day Delivery, place your order before 1PM on a working day for it to be processed on the same day.

All orders placed over the weekends and public holidays will only be processed on the next business day.

INTERNATIONAL SHIPPING

We are working to get the best international shipping rates for you. International Shipping options are available at check out. If you are unable to complete your order, write to us at care@agreenerwood.com. We are here for you.

Shipping costs will be based on the weight or volumetric weight of your items, whichever is higher. Kindly note that you will have to bear all import taxes and fees.

PICK-UP

Pick-up option is available at:

A Greener Wood 44 Kallang Place, 04-06 Singapore 339172 You can only pick up your parcel after you have received a pick-up confirmation email. Kindly refer to the email for pick-up schedule. You have to pick up your order within two months of the date of your purchase. After which, your order will regrettably be forfeited and there will be no refund processed.

Contact - A Greener Wood - Checkout

We are unable to process any refunds unless you have received a defective or damaged product that is the last piece we have available. Please contact us at care@agreenerwood.com within 5 days of receiving your parcel - we are here for you! Upon confirmation of product defect by the principal brand, we will process your exchange or refund within 30 days of your purchase.

If the item shows signs of use or wear and tear, an exchange or refund will not be provided.

EXCHANGE

We understand that it can be hard shopping for that perfect fit for you and your little ones. Write to us at care@agreenerwood.com to request for an exchange approval.

For us to facilitate a successful exchange, the apparel or footwear must be unworn, unused and unwashed with original tags/labels/packaging intact and in pristine condition.

We allow size exchanges for apparel* and footwear (same style and colour way) within 14 days of your purchase, subject to availability. If the size of your choice is not available, we are regretfully unable to conduct the exchange.

*For hygiene purposes, swimwear and intimates cannot be exchanged.

All products under 'SALE', purchased with a discount code or not under apparel and footwear category do not qualify for exchange.

Contact - A Greener Wood - Checkout