Starter Kit

Order Processing

All orders are processed within 1–2 business days after you receive your order confirmation email. Orders placed on weekends or holidays will ship the next business day.

You’ll receive a tracking number as soon as your order is on the move.

Domestic Shipping (U.S. Only)

We currently ship to all 50 U.S. states. Most orders arrive within 3–5 business days once shipped, depending on your location.

Shipping Issues

We’re not responsible for delays due to weather, carrier errors, or incorrect addresses entered at checkout. Double-check your shipping info before placing your order.

If your package is marked as delivered but not received, please first check with neighbors or your local carrier. If it’s still missing, email us at support@liveattaboy.com and we’ll help sort it out.

Future Shipping Plans

We're launching in the U.S. only for now — but international shipping is on our radar. Stay tuned.

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Effective Date: 1/1/2025

1. Our 90-Day Money-Back Guarantee

We stand behind the quality and effectiveness of our product. If you're not feeling the difference, we offer a full refund within 90 days of your first purchase —no questions asked.

•Applies to first-time orders only.

•Limited to one refund per customer.

•Product does not need to returned—just contact our support team and we'll take care of the rest.

2. Return Eligibility (Non-Guarantee Related)

If you need to return an unopened item outside the 90-Day Guarantee:

Timeframe: Returns must be initiated within 30 days of receiving your order.

Condition: Items must be unused, in original packaging.

Non-Returnable Items: Opened supplements or used consumables are not eligible for return unless defective.

3. Return Process

To initiate a return or claim the 90-Day Guarantee:

•Email our Customer Support team at support@liveattaboy.com with your order number.

•Let us know whether it's a return or a refund request under the Guarantee.

•We'll verify and either issue a refund or provide return instructions.

4. Refunds

Guarantee Refunds: Refunded in full to your original payment method. No return shipment required.

Standard Returns: Refund issued once item is received and inspected.

Processing Time: Refunds may take up to 10 business days to appear.

5. Exchanges

If you received a defective or damaged item:

•Contact us within 7 days of delivery.

•Provide photos or description of the issue.

•We'll replace the item at no cost or issue a refund.

6. Subscription Cancellations

•Subscriptions may be canceled anytime.

•Please cancel at least 48 hours before your next billing date.

•Subscription charges are non-refundable once processed.

7. Contact Us

Questions or refund requests? We're here to help:

Email: support@liveattaboy.com

Mailing Address: 500 W 5th St. Ste 800 PMB1066, Winston-Salem, NC 27101

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