Sproing Toy 1 EA

Last updated: May 2026

Thank you for shopping with M yqueloria . This Shipping Policy explains how we process, ship, and deliver orders. We are committed to providing clear, transparent, and reliable shipping services.

1. Shipping Locations

M yqueloria currently ships to the following regions:

United States

Canada

Australia

United Kingdom

Europe (European Union countries)

If you are unsure whether we can ship to your location, please contact our support team before placing an order.

2. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Processing includes:

Order verification

Product preparation and packaging

Shipment scheduling

Orders are not processed or shipped on weekends or public holidays.

During peak periods, processing times may be extended by a few additional business days.

3. Shipping Methods & Delivery Time

We offer two shipping options:

Standard Shipping

Free shipping on orders over $79 (USD)

$6.90 flat shipping fee for orders under $79

Estimated delivery times:

Region

Delivery Time

United States

7–12 business days

Canada

7–12 business days

Australia

7–12 business days

United Kingdom

7–12 business days

Europe (EU countries)

7–12 business days

Shipping costs are calculated based on your order and will be clearly displayed at checkout before payment is completed.

The price shown at checkout reflects the final shipping cost with no hidden shipping fees.

Standard and expedited shipping rates are fixed as outlined above.

Delivery times are estimated based on normal shipping conditions and may vary slightly due to carrier operations, weather conditions, or customs processing.

4. Shipping Carriers

We use major international carriers such as:

USPS

UPS

FedEx

DHL

The carrier selected will depend on your location and the shipping method chosen at checkout.

For return shipping details, including prepaid return labels and applicable fees, please refer to our Return & Refund Policy, which provides full information on return eligibility, shipping fees, and refund processing.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

You can track your shipment using the tracking link provided or directly through the carrier’s website.

If you do not receive tracking information within 5 business days, please contact us.

6. Customs, Duties, and Taxes

For international orders (outside the United States), customs duties, import taxes, or other fees may apply based on your country’s import regulations.

All applicable customs duties and import taxes are covered by M yqueloria . Customers will not be required to pay any additional fees upon delivery.

The price displayed at checkout is the final total amount for your order, including shipping charges. There are no additional or hidden shipping-related charges.

For orders within the United States, no customs duties or import fees apply.

M yqueloria handles customs clearance and all related charges to ensure a smooth delivery experience.

7. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information.

M yqueloria is not responsible for delivery issues caused by:

Incorrect or incomplete addresses

Missing apartment, suite, or unit numbers

If an order is returned due to incorrect address information, additional shipping fees may apply for reshipment.

8. Lost, Delayed, or Stolen Packages

Once your order has been shipped, it is handled by the shipping carrier.

If your package is delayed, lost, or marked as delivered but not received, please contact us. We will assist you in resolving the issue and work toward an appropriate solution.

9. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

Photos of the package

Photos of the damaged item

Your order number

We will review the case and provide a replacement or appropriate solution.

10. Order Changes and Cancellations

Orders can only be modified or canceled before they are shipped.

Once an order has been shipped, it cannot be changed or canceled and must follow our Return & Refund Policy.

11. Contact Us

If you have any questions regarding shipping, please contact M yqueloria :

Email: service@m yqueloria .shop

Customer Support Hours:Monday – Friday9:00 AM – 5:00 PM (EST)

We typically respond within 24 business hours.

12. Policy Updates

M yqueloria reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact - Myqueloria - Checkout

Last updated: May 2026

Thank you for shopping with Myqueloria. We want you to be fully satisfied with your purchase. This Return & Refund Policy explains the conditions, process, and timelines for returns, refunds, and exchanges.

For shipping times and delivery details, please refer to our Shipping Policy.

1. Return Eligibility

Customers may request a return within 30 days of receiving the order.

To be eligible for a return:

The item must be unused, unworn, and in its original condition

The item must be returned in its original packaging

Proof of purchase (order number or receipt) must be provided

Returns that do not meet these conditions will not be accepted.

2. Non-Returnable Items

The following items cannot be returned:

Items marked as final sale

Gift cards

Personalized or custom-made products

Items damaged due to misuse, improper handling, or normal wear and tear

3. Return Instructions

To initiate a return, customers must contact Myqueloria within the return period.

Please provide:

Order number

Reason for return

Photos (if the item is damaged, defective, or incorrect)

Once your return request is approved, Myqueloria will provide detailed return instructions by email.

These instructions will include:

The return shipping address

A prepaid return shipping label

Step-by-step instructions for returning your item

The prepaid return label will be sent via email. Customers must download, print, and securely attach the label to the package before shipping.

Returns must be shipped using the provided return label and instructions. Returns sent without authorization or using a different shipping method may not be accepted.

4. Return Shipping

Myqueloria provides a prepaid return shipping label for all approved returns.

If the return is due to a defective, damaged, or incorrect item, no return shipping fee will be charged.

If the return is due to customer preference (such as ordering the wrong item, change of mind, or no longer needed), a fixed return shipping fee of $3.00 will be deducted from the refund.

The refund amount will be the original purchase price minus the applicable return shipping fee.

If the refund amount is less than the return shipping fee, the deduction will be limited to the total amount paid for the item. Customers will not be required to make any additional payment beyond the original order amount.

5. No Restocking Fees

Myqueloria does not charge any restocking fees. The only applicable fee is the return shipping fee as outlined above.

6. Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to the original payment method

Refunds are processed within 1–2 business days after approval

After the refund is issued, it may take 5–10 business days for the funds to appear in your account depending on your bank or payment provider.

7. Late or Missing Refunds

If you have not received your refund within 10 business days after it has been issued, please follow these steps:

Check your bank account again

Contact your credit card provider

Contact your bank

If you have completed these steps and still have not received your refund, please contact us for assistance.

8. Exchanges

We offer exchanges only for items that are:

Defective

Damaged

Incorrect

Exchange requests must be made within 48 hours of delivery.

9. Order Cancellations

Orders may be canceled or modified before they are shipped.

Once an order has been shipped, it cannot be canceled and must follow the return process.

10. Contact Us

If you have any questions regarding returns or refunds, please contact Myqueloria:

Email: service@myqueloria.shop

Customer Support Hours:Monday – Friday9:00 AM – 5:00 PM (EST)

We typically respond within 24 business hours.

11. Policy Updates

Myqueloria reserves the right to update this Return & Refund Policy at any time. Updates will be posted on this page with a revised date.

Contact - Myqueloria - Checkout