Solar Motion Sensor Wall Light with LED Panel

Last updated: June 2026

This shipping policy applies to all orders placed on Cozy Residence in the United States.

Shipping Destinations

We currently deliver to the United States (US).

Shipping Costs

We offer free shipping — no minimum order required.

Processing & Delivery Times

Order cut-off time: Daily at 12:00 a.m. (EST, GMT-05:00). Orders placed after this time will be processed the next business day.

Processing time (handling): 1–3 business days (Monday to Friday, excluding public holidays)

Transit time: 7–9 business days (Monday to Friday)

Estimated total delivery time: 8–12 business days from order date

Please note: during holidays or periods of high demand, delivery times may be slightly longer.

Estimated Delivery Times

Country

Transit Time

United States (US)

7–9 business days

Sustainable Shipping Approach

To reduce overproduction and unnecessary inventory, we work with a demand-based shipping process. Processing times may therefore vary slightly per order. If an unexpected delay occurs, we will proactively notify you.

Duties, Taxes & Fees

All applicable taxes are included in the price. No additional costs will be charged upon delivery.

Undeliverable Packages

If a package cannot be delivered due to an incorrect address, an unclaimed shipment, or a refused delivery, additional fees may apply. Please ensure your delivery address is accurate at the time of ordering.

Lost or Damaged Shipments

If your shipment is lost in transit or arrives damaged, please contact our customer service team immediately. Depending on the situation, we will arrange a replacement shipment or issue a full refund. For damaged items, please provide photos to help us resolve your case as quickly as possible.

Customer Service

Our customer service team is reachable 24/7 through email.

Email: support@cozy-residence.com

Mon–Fri, 9:00–17:00 (ET) · reply within 24h

Contact - Cozy Residence - Checkout

Last updated: June 2026

At Cozy Residence, we want you to be completely satisfied with your purchase. If that's not the case, we offer a straightforward 30-day return policy.

30-Day Return Window

You may return items within 30 days of the delivery date.

Return Conditions

•Items must be unused, undamaged, and complete

•Items must be returned in their original packaging

•All original tags must be attached

•No restocking fees apply

Exchanges

We accept exchanges within 30 days of the delivery date. If you would like to exchange an item, please contact our customer service team via email with your order number and we will be happy to assist you.

Return Shipping Costs

Defective, damaged, or incorrectly delivered items:

•Return shipping costs are fully covered by us

•We will provide a prepaid return label

•In many cases, no return shipment is required

•We will offer a free replacement or a full refund

Returns for personal reasons (e.g., change of mind, wrong selection):

•Return shipping costs are the responsibility of the customer

•Original shipping costs are non-refundable

How to Return an Item

Contact us – Reach out to our customer service team via email, providing your order number and reason for return.

Pack your item – Pack the item carefully, preferably in its original packaging.

Ship your return – Send the item back following the instructions provided after your return has been approved.

Refunds

Once we receive and inspect your return, we will process your refund:

Processing time: within 3 business days of receipt

Payment method: refunded to your original payment method

Currency: refunded in US Dollars (USD)

You will receive a confirmation email once your refund has been processed. Please note that depending on your bank or payment provider, it may take a few additional days for the amount to appear in your account.

Your Consumer Rights

Our 30-day return policy applies in addition to any applicable federal or state consumer rights you may have under U.S. law. Nothing in this policy limits your statutory rights as a consumer.

Customer Service

Trade name: Cozy ResidenceOperated by: G. Dimmendaal Payment Collector B.V.Registered address: Segment 3, 6921 RC Duiven, The NetherlandsChamber of Commerce (KvK): 88038173VAT: NL864484136B01Email: support@cozy-residence.comCustomer service: Mon–Fri, 9:00–17:00 (ET) · reply within 24h

Our customer service team is reachable 24/7 through email.

Email: support@cozy-residence.com

Mon–Fri, 9:00–17:00 (ET) · reply within 24h

Contact - Cozy Residence - Checkout