Solar Floating Pool Lights

What is the shipping time?Standard Express Tracked Shipping (1–3 Business Days)

Delivery takes approximately 1–3 business days after customs clearance has been completed, where applicable.

We aim to dispatch all orders from our warehouse within 24 hours, but please allow up to 3 business days during peak periods.

Where do we ship?We ship to the United States, Canada, the United Kingdom, Australia, and New Zealand.

Can I track my order?Yes, we will send your tracking information within 24 to 48 hours. If you place an order on Friday, you may receive your tracking number on the following Monday or Tuesday.

Can I change my order?Yes, you can change your order within 6 hours. We will do everything we can to help you make changes to your order, but we cannot guarantee any changes after 6 hours have passed, as your order may already be in processing for shipment at the fulfillment center.

Public NoticeWe are currently receiving an above-average volume of orders and inquiries due to increasing product demand. At the same time, our supply chain and third-party logistics providers may also be affected, which can occasionally lead to delays in responses and deliveries.We are doing our best to provide the highest level of service and to process all orders as quickly as possible. We kindly ask for your understanding during this time.If there is anything we can help you with, please feel free to contact us by filling out the form below or by sending us an email at contact@ambiglo.com.

Email or Phone - Ambiglo - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@ambiglo.com . If your return is accepted, we’ll send you return instructions. Please note that return shipping costs are the responsibility of the customer, and original delivery fees are non-refundable. Items sent back to us without first requesting a return will not be accepted.

Returns sent with Cash on Delivery will not be accepted. Refunds will only be issued via bank transfer, so don’t forget to include your IBAN or email it to us. You can always contact us for any return question at contact@ambiglo.com

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Email or Phone - Ambiglo - Checkout