Single Sofa Bed, Foldable Lounge Sleeper Sofa with Adjustable Backrest, Pillow, Light Grey

Notice to Northern Ireland, Guernsey, Jersey and Republic of Ireland customers

Due to Brexit trade rules and customs regulations, we are currently unable to send some products to Northern Ireland (BT), Guernsey (GY), & Jersey (JE). Please check with a member of our customer services team before ordering.Orders to UK mainland are not affected.

Ordering with HOMCOM UK

All orders need to be completed via our checkout page, located at the top right of every screen. If however, you do encounter any difficulties, please ring us on 0800 240 4050 or contact with service@outsunny.co.uk.

Dispatching orders daily between Monday and Friday, we aim to process and send out every item ordered within 24 hours. However, at times, due to unforeseen circumstances, there can be delays to your shipment. In these circumstances we will try to inform you at earliest convenience. Aosom UK reserves the right to cancel orders with unverified card accounts and/or those associated with a third party shipping address.

Order Turnaround

To ensure you get your order as soon as possible, we ship everyday Monday to Friday except Bank Holidays. There may be occassions where dispatch may be delayed due to unforeseen circumstances and we will endeavour to update you should such a situation arise.

Delivery with HOMCOM UK

All orders placed on Homcom come with free standard delivery to Mainland UK, Channel Island addresses (excluding the Scottish Highlands & Lowlands, the Isle of Man and the Isle of Wight).

Our delivery service includes:

UK Mainland delivery between 1-4 working days. For warehouse shipments outside UK Mainland, delivery will take between 4-8 days. Please refer to each individual product listing for more specific information.- We also offer next day delivery services to customers in UK Mainland (additional costs may apply). This only applies to orders placed between Monday and Friday and before 1pm, with orders placed on weekends being dispatched on the following Monday (excluding Bank Holidays).Once your order has been dispatched, you will be emailed your tracking information where you can track the status of your order. The courier may contact you regarding your order with the telephone number you provided at the time of ordering.

Contact - HOMCOM UK - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at service@homcomstore.co.uk . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at service@homcomstore.co.uk

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at service@homcomstore.co.uk .

Contact - HOMCOM UK - Checkout