Silicone Baby Teether

Standard (UK) Shipping

We are pleased to offer free shipping within the UK on all orders. Here are the details:

Shipping Method: We use reliable carriers to ensure your order arrives safely and on time.

Processing Time: Orders are processed within 1-2 business days.

Shipping Time: Shipping typically takes between 7-14 days to reach you after processing.

Tracking: Once your order ships, you will receive a tracking number to monitor its progress.

Expedited Shipping: Expedited shipping options are available at an additional cost for faster delivery.

International Shipping

For international orders outside the UK, shipping rates and times may vary. Please refer to checkout for specific shipping options and costs based on your location.

Notes

Customs and Duties: International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer.

Address Accuracy: Please ensure your shipping address is accurate and complete to avoid delays or returned packages.

Contact Us: If you have any questions or concerns regarding shipping, feel free to contact our customer service team for assistance.

Enjoy your shopping experience with us, and thank you for choosing our brand!

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@babiescome1st.com.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@babiescome1st.com

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@babiescome1st.com.

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