San-X Biscuit Bear Beanbag Plush

Shipping rates, delivery timelines, and important notes for your order. All prices are in CAD.

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Toronto GTA local delivery

Delivered by Nimbus

Zone 1

Toronto · North York · Scarborough · Markham · Vaughan · Richmond Hill

$7 CAD

Free over $79 CAD

Zone 2

Aurora · Newmarket · Mississauga · Oakville · Etobicoke

$8 CAD

Free over $89 CAD

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Canada & US shipping

Canada Post · UPS · Purolator · Chit Chats · Stallion*

Ontario & Quebec

$12 CAD

Free over $120 CAD

Other Canadian provinces

$12 CAD

Free over $150 CAD

United States

Duties & taxes are included whenever applicable — no extra charges are expected at delivery.

$15 CAD

Free over $150 CAD (~$110 USD)

* Stallion shipping may not be available for all destinations. Availability will be shown at checkout.

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International shipping

International couriers

United Kingdom

Customs duties and import taxes are the customer's responsibility.

$20 CAD

Free over $200 CAD (~£110 GBP)

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Processing & delivery times

Processing

2–4 business days

Delivery

3–8 business days

Estimates only, not guaranteed

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Important notes

General

• Please verify your shipping address before making payment — this is the address we will ship to.

• In the event of severe weather or other unforeseen circumstances, order processing may be delayed. Your order will be fulfilled as quickly as conditions allow.

• We take every reasonable precaution to prevent damage during transit. If your item arrives damaged, please contact us within 3 business days of receiving your shipment.

International orders

• Available international shipping services vary by country. Please enter your full address at checkout to see available options.

• For US orders, duties and taxes are included whenever applicable — no extra charges are expected at delivery.

• For all other international destinations, including the UK, customers are responsible for any customs duties and import taxes charged by their local customs office.

Contact - Cutie Pocket - Checkout

Everything you need to know about returns and exchanges.

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Our Policy

We do not accept returns unless the item is damaged or you received a wrong item.

If your item arrived damaged or incorrect, please contact us with photo evidence within 3 business days of receiving your order. We will arrange a return or exchange for you.

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You have 3 business days from the date of delivery to report any issues.

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Eligibility Requirements

To be eligible for a return, the item must be in its original condition:

✓ Unused & unworn

✓ Tags attached

✓ Original packaging

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Questions?

For any return questions, reach out to us anytime.

✉ info@cutiepocket.ca

Contact - Cutie Pocket - Checkout