Sample Pack 6 x 5ml

We offer national and international shipping Worldwide. All our shipping is tracked through our courier's: FEDEX, DHL, USPS, etc. Our goods are shipped within 2 business days and aim to deliver between 3-12 working days. Generally shorter days for Europe and USA.

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Fashamo is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 -12 days of receiving your shipping confirmation email, please contact us at sales@fashamo.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We do not ship to P.O. Boxes locations.

Order Processing

•We process orders within 2-3 business days, excluding weekends and holidays. Pre-ordered items are processed within 2-3 business days of arrival in stock.

•Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

•If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.

•Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

Returns

Returns except for wholesale purchases. Simply login to your account to print your return label or contact us. All other orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. However you must notify us within 48 hrs if you intend to return your goods. Failure to do so may result in your refunds being rejected. If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a refund within one billing cycle of our receiving your returned product.

If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, because of Covid -19, temporarily we are not accept returns for clothing (til further notice), cosmetics and skincare items due to health reasons, please make your selections carefully.

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

Returns Should be sent to :

Fashamo Inc- Returns Dept

Order # (Include your order number)

5A The Brook, Windmill HillEnniskillen,Co. Fermanagh, BT747EU, United Kingdom

Shipping charges will depend upon the quantity, weight and dimensions of each item in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order. *Please note, Customs policies vary from country to country. Most small orders arrive duty free, however you may be subject to import duties and taxes once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. However you must notify us within 48 hrs if you intend to return your goods. Failure to do so may result in your refunds being rejected.

We will charge re-stocking fee for some items returned. Prior to refunds you will be notified for any charges.

And Due to Covid-19 some items are refused for returns. Please notify us first before your return the goods.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: - Gift cards, Electronic goods - computers and laptops

-Downloadable software products - Some health and personal care items or intimate clothing e.g. bras, leggings, jewelry, underwear etc.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable) - Book with obvious signs of use - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Drop-shipping Orders - All drop-shipping orders returned will be deducted minus shipping and restocking fee. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@fashamo.com. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@fashamo.com and we will provide you with the appropriate shipping warehouse address where you can return your goods.Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping 1.To return your product, you should send us an email to: sales@fashamo.com and once your returns have been authorized then we will send you the return code and the address of the shipping warehouse where to return your goods. Failure to do so, may result in your refunds being denied.

Please note that it will not be possible to issue a credit note if the order number/return code is missing. Write the order number and return code provided and insert in the package .2. Carefully pack the items with the original packaging. The products will have to be returned in the same condition in which they were received, otherwise the credit will NOT be issued. Remove any labels from the outer package.3. Send us your package. The return must be delivered no later than 30 daysYou will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over GBP £50, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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