Retro Game Handheld Console

Policy

Order Processing TimeAll orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and EstimatesWe offer the following shipping options for orders.

•Standard Shipping: estimated delivery time 8 business days.

International ShippingWe currently offer international shipping to most countries.Shipping charges for your order will be calculated and displayed at checkout. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

Order TrackingOnce your order has shipped, we will provide you with a tracking number via email so you can follow your package.

Shipping DelaysDue to [reasons like high demand, etc.], shipping may take longer than expected. We appreciate your patience and understanding.

Missing or Lost PackagesIf you have not received your package within the expected delivery time, please contact us at [grabandgocustomer@gmail.com] with your order number, and we will assist you in locating your package.

Returns and ExchangesFor more information on returns, please visit our [Return Policy page].

shipping cancelation

any order canceled after it has left the supplier the request will be denied and customer will need to wait to receive the product then ask for a refund T&C's apply

Contact - Grab&GoShopping - Checkout

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at grabandgocustomer@gmail.com. Please note that returns will need to be sent to the following address: [41 Crownest Loan Falkirk,scotland FK5 3BU] sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at grabandgocustomer@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at grabandgocustomer@gmail.com.

Contact - Grab&GoShopping - Checkout