Rapala Rapid Pack

Shipping within the Netherlands

Your order is processed within 1 business day. Please allow 1 – 3 business days for delivery.

Shipping to Belgium and Germany

Your order is processed within 1 business day. Please allow 2 – 5 business days for delivery.

Shipping within other EU countries

Your order is processed within 1 business day. Please allow 3 – 7 business days for delivery.

Shipping to the United Kingdom, Switzerland and Norway

Your order is processed within 1 business day. Please allow 5 – 10 business days for delivery. The customer is responsible for any import duties, taxes and additional charges.

Shipping outside Europe

Your order is processed within 1 business day. Please allow 10 – 14 business days for delivery. The customer is responsible for any import duties, taxes and additional charges.

All orders are shipped from our warehouse in the Netherlands. We work with reliable international shipping carriers to ensure fast and secure delivery across Europe and worldwide.

During holidays or busy periods with shipping carriers, delivery times may be slightly longer than expected. Thank you for your patience!

Shipping FAQ

Do you ship internationally?

Yes, we ship worldwide from the Netherlands.

Are customs duties and taxes included?

No, import duties, taxes and any additional charges may apply for orders outside the EU and are the responsibility of the customer.

When will my order be dispatched?

Orders are usually processed and dispatched within 1 business day.

Team Charlie's Fishing

Contact - Charlie's Fishing - Checkout

We hope you love your order – but just in case something isn’t quite right, you can return your products! We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

If you are not satisfied with your purchase, return it on the following terms. Your item must be undamaged and unused and it must be returned in the same condition that you received it.To start a return, you can contact us at Info@charliesfishing.com . Please note that returns will need to be sent to the following address.

Voorstraat 133 1931AK Egmond aan ZeeThe Netherlands If your return is accepted, you will be responsible for the shipping costs. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at Info@charliesfishing.com .

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items, giftboxes or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at Info@charliesfishing.com.

Lost or delayed shipments

If your order has not arrived within the expected delivery time, please contact us. We will open an investigation with our shipping partners to locate your parcel.

Please note that international investigations may take up to 30 days from the shipping date.

If the parcel is confirmed lost and the ordered items are still in stock, we will resend your order. If the items are no longer available, we will issue a refund.

Contact - Charlie's Fishing - Checkout