Push Up Board Portable Multi FunctionFoldable Workout Equipments Push Up Bar for Home Gym Equipment Bodybuilding Fitness Sports

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Please allow 3-7 business days for processing and production time for your order to be shipped.

HOW LONG IS THE SHIPPING TIME?

Average transit times to the United Kingdom:10-24 business days.

Average transit times to International: 20-35 Business days.

There are circumstances that are out of our control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive within the stated time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

CAN I CANCEL MY ORDER?

You are able to cancel your order with no penalty! You must cancel your order within 24 hours after you've created it for the cancellation to be applied. If the item has already shipped, all you need to do is send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS!

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24hours.

MY ITEM ARRIVED DAMAGED

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment. In the unlikely event this happens to you, please contact us with:-Your order number & a picture of the damaged product. Once received, we'll be happy to send out another free of charge.

FOR PRE-ORDERED OR BACK-ORDERED ITEMS

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately. Any items that are pre-ordered or back-ordered will be shipped immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your order, don't worry you'll receive your other items shortly.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question, please feel free to contact us and we will endeavor to give you a prompt reply within 24 hours.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@gofitnessshop.com .If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us with any returns questions at support@gofitnessshop.com .

Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective or damaged. If you received the wrong item, let us know so we can evaluate the issue and make it right for you.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved your return, please contact us at support@gofitnessshop.com.

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