PS2 Console SCPH-50000 Midnight Black NTSC-J — Tested & Working

We deliver authentic Japanese retro games worldwide with reliable shipping methods and comprehensive tracking.

ORDER PROCESSING TIME

All orders are processed and shipped within 1 -3 business days (Monday-Friday, Japan Standard Time) after payment confirmation. You will receive a tracking number via email once your order has been dispatched.

INTERNATIONAL SHIPPING METHODS & DELIVERY TIMES

Shipping costs are calculated at checkout based on your location and order weight. You can see the exact shipping cost before completing your purchase.• EMS (Express Mail Service) - Japan Post- Estimated Delivery: 5 -10 business days ( North America, Europe, Oceania)- Estimated Delivery: 7 -14 business days (Asia, South America, Africa)- Features: Reliable, includes tracking and insurance • ePacket Light - Japan Post - Estimated Delivery: 2-4 weeks (or more) - Features: Tracking included

• Small Packet (Airmail) - Japan Post - Estimated Delivery: 1-3 weeks - Features: Tracking included

• FedEx International- Estimated Delivery: 3 -7 business days ( North America, Europe, Oceania)- Estimated Delivery: 5 -10 business days (Asia, South America, Africa)- Features: Fast delivery, comprehensive tracking

• DHL Express- Estimated Delivery: 3 -7 business days ( North America, Europe, Oceania)- Estimated Delivery: 5 -10 business days (Asia, South America, Africa)- Features: Premium speed, excellent tracking*Delivery times are estimates and may vary due to customs processing or unforeseen circumstances.

SHIPPING COSTS

Shipping costs vary by destination and package weight. Exact costs are displayed at checkout before payment. We use the most cost-effective methods while ensuring safe delivery of your retro gaming treasures.

CUSTOMS, DUTIES & IMPORT TAXES

• Import duties, taxes, and customs fees are the buyer's sole responsibility• These costs are not included in item price or shipping charges• Please check your country 's customs regulations before purchasing• We cannot mark items as "gifts" or declare lower values

PACKAGING & INSURANCE

• All items are carefully packaged to prevent damage during transit• Items are packaged with protective materials suitable for vintage gaming products

LOST OR DAMAGED SHIPMENTS

If your package is lost or arrives damaged:1. Contact us at info@enjoygamejapan.online within 7 days2. Provide photos of damage and packaging (if applicable)3. Include your order number and tracking information4. We will work with carriers to resolve issues and provide refund or replacement

CONTACT INFORMATION

Business Name: Enjoy Game JapanEmail: info@enjoygamejapan.onlinePhone: +81-70-8398-5547Business Hours: Monday-Friday 10:00-17:00 (Japan Standard Time, GMT+9)Business Address: Shimizu Tomonari 88-1 Ikemicho, Toyohashi, Aichi 440-0827 Japan

For shipping questions, contact us at info@enjoygamejapan.online

Contact - Enjoy Game Japan - Checkout

We have a 30 -day return policy , which means you have 30 days after receiving your item to request a return .

RETURN ELIGIBILITY & PERIOD

To be eligible for a return , your item must be in the same condition that you received it. For our authentic Japanese retro games, items must maintain their original condition with any included packaging, manuals, or accessories intact. Return requests must be initiated within 30 days of delivery confirmation. Custom orders and digital products are non-returnable.

RETURN SHIPPING COSTS

• Defective or damaged items: We provide prepaid return labels at no cost to you • Customer preference returns : Customer is responsible for return shipping costs • We strongly recommend using tracked shipping services with insurance for all returns • Return shipping from your country to Japan may take 2 -4 weeks

CUSTOMS & IMPORT DUTIES

• Import duties, taxes, and customs fees are the customer 's responsibility • These costs are not included in item price or shipping charges• Customs fees are non-refundable even if the item is returned• Please check your country' s import regulations before purchasing• Please retain all customs documentation for potential returns

DAMAGES AND ISSUES

Please inspect your order upon delivery and contact us within 7 days if the item is defective, damaged, or incorrect. Include clear photos of the product and packaging with your inquiry. We will evaluate the issue and provide return instructions within 24 -48 hours.

DEFECTIVE ITEM PROCEDURE

1. Contact us within 7 days of delivery: info @enjoygamejapan.online 2. Include your order number and clear photos showing the defect or damage 3. Provide detailed description of the issue 4. We will respond within 24 -48 hours with return instructions 5. We cover all return shipping costs for defective items

EXCHANGES

Due to international shipping complexities and inventory management, we do not offer direct exchanges. Please return the original item for a refund and place a new order for your preferred item. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

European Union 14 day cooling off period

If your order is shipped to the European Union , you have the right to cancel or return your order within 14 days for any reason without justification. Your item must be in the same condition as received, with original packaging when possible. You’ll also need the receipt or proof of purchase.

REFUNDS

We will notify you once w e've received and inspected your return. If approved, refunds are processed as follows:

• Processing time: 5-7 business days after item inspection • Credit card refunds: 3-10 business days depending on your bank• Original shipping costs are non-refundable unless item was defectivePlease remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@enjoygamejapan.online.

CONTACT INFORMATION

Business Name: Enjoy Game Japan Email: info@enjoygamejapan.onlinePhone: +81-70-8398-5547Business Hours: Monday-Friday 10:00-17:00 (Japan Standard Time, GMT+9)Response Time: Within 24 hoursReturn Address: Tomonari Shimizu 88-1 Ikemicho, Toyohashi, Aichi, 440-0827 Japan

IMPORTANT NOTES FOR INTERNATIONAL CUSTOMERS

• All items are authentic Japanese products with NTSC-J region specifications• Please verify game compatibility with your console before purchasing• We recommend purchasing shipping insurance for valuable returns• Some countries may require customs declarations for returned items For any questions about returns, please contact us at info@enjoygamejapan.online and we will respond within 24 hours.

Contact - Enjoy Game Japan - Checkout