Probiotic

SHIPPING CLASSES:

BodyHealth utilizes USPS, UPS, FedEx, Amazon Shipping and DHL shipping services. Most orders are shipped via USPS 1st class or priority mail. Larger orders are shipped via UPS.

SHIPPING TIMES:

Orders are fulfilled and shipped from Clearwater, Florida, usually within 3 business days.

If you need expedited shipping, please select that option at checkout.

For questions, feel free to contact our Customer Delight team by calling 877-804-3258 or emailing customerservice@bodyhealth.com.

Once your package has left the BodyHealth offices, please allow 7-10 business days for delivery.

EXPEDITED SHIPPING:

Once your package leaves the BodyHealth offices, please allow 2–3 business days transit time for FedEx 2Day or FedEx Express Shipping.

PLEASE NOTE: While BodyHealth offices and our customer service team are closed on weekends, our fulfillment center processes and ships orders seven days a week. Orders placed with expedited shipping are prioritized and will ship as quickly as possible, including on weekends when applicable.

FREE SHIPPING:

At BodyHealth, we want to make it easy and affordable for you to receive your favorite products quickly and reliably. That’s why we offer free standard shipping on qualifying orders within the United States, including Hawaii, Alaska, and APO/FPO addresses.

For one-time purchase orders totaling $35 or more , standard shipping is free. Orders below that amount ship for a small flat rate of $4.95, or you can upgrade to expedited shipping for $8.50. When your one-time purchase order qualifies for free shipping, you can still choose expedited delivery at a discounted rate of just $3.95.

If your order includes at least one subscription product, you’ll enjoy even greater savings. Orders of $25 or more that include a subscription item qualify for free standard shipping, while smaller orders under $25 ship for the same low rates of $4.95 standard or $8.50 expedited. Just like with one-time purchases, qualifying subscription orders can upgrade to expedited shipping for $3.95.

Please note that free shipping applies to domestic retail orders only. Shipping rates, carriers, and promotions may change without notice, but we’ll always do our best to provide the most affordable and reliable delivery options available.

INTERNATIONAL SHIPPING:

We use International carriers including DHL Express International, FedEx International, UPS Worldwide and others, providing tracking numbers upon shipment. Please note that each carrier has different tracking methods, so be sure to check their respective websites for terms and conditions.

Shipping times may vary for all carriers, so we encourage you to check the shipping estimates when selecting shipping methods at checkout. While we strive for timely delivery, please be aware that shipping and customs delays for international shipments are common and beyond our control.

Our international shipping fees are consolidated and include shipping, taxes, and duty fees whenever possible. This means you’ll see these costs up front at checkout, ensuring there are no unexpected charges and that your order reaches your doorstep without delays or being held at customs.

In most cases, these taxes and duties are collected during checkout. However, in rare situations where these fees are not charged at the time of purchase, you may be responsible for paying them directly to your country’s customs office upon delivery or pickup of your package.

International shipping costs, duties, and taxes are non-refundable.

For any additional questions regarding import taxes, duties, VAT, or other local fees, please contact your country’s customs or importation department directly.

100% Money-Back Guarantee Refund Policy

Please see below for details on our return policy

Our motto, “Life Changing Nutrition,” means what it says. With a focus on quality and purity of ingredients, BodyHealth products are crafted to help you achieve optimum health and vitality in today’s increasingly toxic world. Specifically, the BodyHealth objective is to empower you to attain and maintain optimal body health and to provide you with the products needed to help do just that. You can trust us to be your partner as you travel the path of a healthy and vibrant life.

BodyHealth was founded in 2000, with a focus on detoxification and dietary optimization. BodyHealth believes that in order to reach optimum health, you must: (1) reduce the toxins entering the body; (2) increase the toxins and pollutants leaving the body; and (3) improve the quality of nutrition so your body can rebuild and heal.

With this in mind, we developed the growing range of products that BodyHealth manufacturers and distributes; these cutting-edge solutions provide everyone with the highest quality dietary supplements.

Our products are developed with, and backed by, a rigorous quality assurance program that encompasses all stages of formulation and production, including sourcing, testing, and utilizing raw ingredients and finished products that meet or exceed all potency, quality, and expiration requirements.

To honor your commitment that you show whenever you purchase our products, we at BodyHealth are committed to providing supplements with no artificial ingredients, colors, or preservatives. We also offer vegan, gluten-free, GMO-free, soy-free, and dairy-free ingredients whenever possible, and are continually working to expand our products with these features.

Our Assurance to You

•Powerful, high-quality products

•Premium, natural ingredients

•Quality cGMP (Good Manufacturing Practices) standards

•Superior customer service

•90-Day, money-back guarantee

If for any reason you are dissatisfied with one of our products, please call 1-877-804-3258 or contact us HERE within 90 days of your purchase to request an exchange or full refund. We will provide you with an RMA number and return instructions.

Returns:

This guarantee is for a full 90 days. You can return any product within that time for any reason, no-questions-asked. If it has been more than 90 days, unfortunately, there are no refunds or exchanges. Exceptions may be considered on a case-by-case basis.

To return a product, simply contact BodyHealth by phone or email, and our friendly Customer Delight Representatives will discuss the issue with you and help provide you with an RMA number and next steps. Although we offer free shipping to our customers, we do not provide free return shipping labels.

Here are the BodyHealth Return Policies:

This return policy only applies to retail products purchased directly from BodyHealth.com or our store in Florida and does not apply to Amazon.com or products purchased at grocery locations.

One opened bottle of each product is eligible for return; all other returned products must be clean, undamaged, and in the original sealed container for refund.

Although we offer free shipping to our customers, we do not provide free return shipping.

Items that are not eligible for return/refund are: Sample items, gift cards and/or open bottles of Kaqun Water.

If you purchased a program/package that involved a package discount and you are not returning the whole package/program, the discounted price is thereby forfeited and any items not returned will be reassessed at the undiscounted individual product price, and the refund amount adjusted accordingly.

To complete your return, we require a receipt or proof of purchase, such as your bodyhealth.com order number. Please do not send your purchase back without obtaining a Returned Merchandise Authorization (RMA) number first.

Refund Procedure:

Once your authorized return is received and inspected, we will notify you of the approval or rejection of your refund.

Afterwhich, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds: If you haven’t received a refund yet, please first double check with your bank account. It usually takes 10-14 business days to reflect in your account. If you’ve done all of this and you still have not received your refund yet, please contact us HERE .

Return Shipping Address:

To return your product, you should mail your product to:

BodyHealth - Returns2100 Palmetto St, Suite BClearwater, FL, 33765

As stated above, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Product Subscriptions:

Subscribers can cancel subscriptions within their account portal after 3 billing cycles. Please allow up to 7 days for subscriptions to be canceled. We can not refund any recurring payments that happen within this 7 day cancellation period.

If the subscription doesn't fit your lifestyle, please call to discuss modifying your subscription so that you receive the right amount of products at a time that works for you.

Regarding Auto-Shipments, please contact us in the office at 877-804-3258 Monday-Friday 9:00 AM - 5:30 PM EST or you can email us HERE .