Premium Cloudfaser™ Cooling Overlay

At Reviora Relief, every order is processed and shipped with care, and we're committed to getting your items to you within the timeframes below. If your order doesn't arrive in time, you're protected by our shipping guarantee.

Order Processing

Once your order is placed, it enters processing and is prepared for shipment. You'll receive a confirmation email with tracking information as soon as your order ships, so you can follow it every step of the way.

Shipping Methods & Delivery Times

We offer two shipping options at checkout. Estimated delivery times are calculated in business days (Monday–Friday, excluding holidays) from the date your order ships:

Standard Shipping — arrives in approximately 7–10 business days

Express Shipping — arrives in approximately 5–7 business days

These are estimated delivery windows. While the vast majority of orders arrive within these timeframes, occasional delays outside our control (such as customs processing or carrier delays) can happen.

Where We Ship

Reviora Relief ships worldwide. We currently deliver to the United States, Canada, United Kingdom, Australia, and New Zealand.

Our Delivery Guarantee

We stand behind our shipping times. If your order has not arrived within 28 business days of being shipped, you are eligible for a full refund.

Simply email us at support@reviorarelief.com with your order number and we'll process your refund — no need to return anything.

Tracking Your Order

Once your order ships, you'll receive a tracking number by email. If you have any trouble tracking your package, or if it's approaching the estimated delivery window with no movement, reach out and we're happy to look into it for you.

Questions?

We're here to help with anything shipping-related. Contact our support team any time at support@reviorarelief.com and we'll get back to you as soon as possible.

Contact - Reviora Relief - Checkout

At Reviora Relief, we stand behind everything we sell. If a product doesn't work for you, you shouldn't be out a cent. That's why every order is backed by our 30-Day Money-Back Guarantee.

Our 30-Day Money-Back Guarantee

You have a full 30 days from the date your order is delivered to try your product. If you're not satisfied with your results for any reason within those 30 days, you're eligible for a full refund — including any shipping you paid.

To keep it simple: you do not need to ship the product back to receive your refund. Just reach out to our team and we'll take care of it.

How to Request a Refund

Email us at support@reviorarelief.com within 30 days of delivery and include:

•Your order number

•The name and email used on the order

•A quick note letting us know the product didn't work out for you

That's all we need. There are no restocking fees, no return-shipping costs, and no hoops to jump through.

When You'll Get Your Money Back

Once your refund is approved, funds are returned to your original payment method within 3–5 business days. Depending on your bank or card provider, it may take a little additional time to appear on your statement.

Damaged or Defective Items

If your order arrives damaged or defective, we'll make it right straight away. Email support@reviorarelief.com within 30 days of delivery with your order number and a photo or short description of the issue, and we'll arrange a free replacement or a full refund — your choice. You will not be asked to pay for return shipping.

Where We Ship

Reviora Relief ships worldwide. We currently deliver to the United States, Canada, United Kingdom, Australia, and New Zealand. This guarantee applies to all orders in these regions.

Questions?

We're here to help. Reach our support team any time at support@reviorarelief.com and we'll get back to you as soon as possible.

Contact - Reviora Relief - Checkout