Piped Sweat Shorts

Luxe-T orders are shipped via UPS Ground and/or USPS. All shipping methods are standard ground shipping. Estimated delivery times shown at checkout are provided by the carrier and do not include order processing or packing time. We do not offer expedited or guaranteed shipping.

Orders are shipped Monday through Friday in the order they are received. Weekend and holiday orders will be processed the following business day. Please allow additional processing time during holidays and promotional sales due to higher order volumes.

Once your order has shipped and a tracking number has been provided, responsibility for delivery transfers to the shipping carrier. For delivery issues, please contact UPS or USPS directly using your tracking number.

SHIPPING PROTECTION

Shipping Protection is available at checkout to protect your order against loss, theft, or damage during transit. If purchased, you are eligible for one (1) replacement shipment. Shipping Protection claims are not eligible for refunds.

To file a claim, email contact@luxe-t.com with your order number. If your package arrives damaged, please take photos immediately after delivery.

Shipping Protection does not cover orders shipped to an incorrect address entered during checkout. Replacement items provided through Shipping Protection are not eligible for return or refund to prevent abuse. If Shipping Protection is not purchased, customers must contact UPS or USPS directly regarding lost, stolen, or damaged packages.

WRONG ADDRESS

Customers are responsible for providing the correct shipping address during checkout. For security reasons, we cannot change the shipping address after an order has been placed. If a package is returned due to an incorrect address, additional shipping charges will apply before it can be reshipped. Shipping Protection does not cover orders with an incorrect shipping address.

FREE SHIPPING

Free shipping is available on orders over $100 shipped within the contiguous United States. To receive free shipping, you must select the "Free Shipping" option during checkout. Shipping charges cannot be refunded if another shipping method is selected.

INTERNATIONAL SHIPPING

International orders are shipped via USPS or UPS International. Duties, taxes, customs fees, and import charges are the customer's responsibility.

USPS First-Class Package International is an economical shipping option (up to 4 lbs.), but tracking and insurance may be limited or unavailable. If this shipping method is selected, Luxe-T is not responsible for replacing lost or damaged packages.

CHARGEBACKS

Credit card chargebacks are a terrible way to resolve order issues. They can significantly delay the resolution process and may even make it impossible for us to assist you.

Once a customer initiates a chargeback with their credit card company or bank, we are no longer obligated to assist you with the order. There will be no refunds, replacements, or further assistance while the charge is in progress.

Customers who file chargebacks may have their accounts permanently restricted from placing future orders with Luxe-T.

Any concerns or questions regarding your order, please contact us at contact@luxe-t.com

Our customer service team will do our best to resolve your issue quickly and fairly.

Contact - Luxe-T - Checkout

If you're not 100% satisfied with your purchase, you may return it for a refund within 30 days of your order, provided the item is in new, unworn condition with the original packaging and hang tags attached.

Returns requested after 30 days will not be accepted. We reserve the right to refuse returns that are not in resalable condition.

Return Exceptions

Underwear and tank tops are not eligible for return for hygienic reasons.

•Final Sale items cannot be returned.

•Original shipping and handling charges are non-refundable.

•Returns must be in their original condition, with hang tags attached and original packaging included.

Items must be:

•Unworn

•Unwashed

•Undamaged

•Free of perfume or cologne

•Original tags and labels attached

Note

•Items provided as Shipping Protection replacement items are not eligible for return or refund.

•International orders are not eligible for return due to the high cost of international return shipping.

EXCHANGES

We do not offer direct exchanges.

If you'd like a different size or color, simply place a new order and return the unwanted item(s) for a refund in accordance with our Returns Policy. This allows you to receive your new item(s) much faster.

HOW TO RETURN

PC: Click the Profile icon in the top-right corner.

MOBILE: Tap Login from the menu.

•Enter your email address and click Continue.

•You'll receive a 6-digit verification code by email. Enter the code to log in to your account.

•Select the order and item(s) you'd like to return.

•Choose a return reason and add a note if you'd like to provide additional details.

•Click Request Return.

If your return request is approved and requires shipping, you'll receive an email with a prepaid return shipping label and return instructions.

Once we receive and inspect your return, your refund will be processed within 10 business days. Please note that your bank or credit card provider may take additional time to post the refund.

Original shipping charges are non-refundable.

Note: Any item that does not meet our return policy will be returned to the customer.

CHARGEBACKS

Credit card chargebacks are a terrible way to resolve order issues. They can significantly delay the resolution process and may even make it impossible for us to assist you.

Once a customer initiates a chargeback with their credit card company or bank, we are no longer obligated to assist you with the order. There will be no refunds, replacements, or further assistance while the charge is in progress.

Customers who file chargebacks may have their accounts permanently restricted from placing future orders with Luxe-T.

Any concerns or questions regarding your order, please contact us at contact@luxe-t.com

Our customer service team will do our best to resolve your issue quickly and fairly.

Contact - Luxe-T - Checkout