Pico

We are now shipping orders within 15 working days. In case there is further delay in production due to government rules or lockdown, we shall notify you immediately.

SHIPPING WITHIN INDIA

Enjoy free shipping within India via online payment by Debit Card, Credit Card, Paypal, Net banking or Bank transfer. Flat Shipping of Rs.150 on COD orders.

INTERNATIONAL SHIPPING

Once you enter in your complete shipping address at check out, you will be able to see an auto-generated shipping fee.

ORDER COMMUNICATION

You will receive order related emails in two stages.1. An order confirmation email once you place the order.2. A shipment email, once the order is dispatched from our studio to your address. You will be able to track your order on the website of the relevant courier company through the tracking code in the second email.

Please ensure someone is available at the given address to collect the delivery of your order. Delivery will be attempted three times before the shipment is returned to our studio. There will be additional fees after the third delivery attempt. Please note that we will be unable to schedule shipping for orders with incomplete address or wrong telephone number.

If you desire express shipping, please write to _______ with subject: EXPRESS SHIPPING, to inquire about the additional charges to your city.

ORDER CANCELLATION

If you wish to cancel your order, write to us within 24 hours of placing the order at __________.

Contact - Tokike - Checkout

Thank you for choosing tokiké.

The Policy is as mentioned below.

The Policy and Prices are subject to change without prior notice.

•Delivery of products

Purchases are shipped from our own/or third-party warehouses/ stores or offices. Our endeavour is to make the products reach you within 5-7 working days (for Metro cities, in India), 10-15 working days (for non-Metro cities, in India) and 30-45 working days (for Metro cities, World Wide) from receipt of order and payment depending on the delivery address. Delivery challan/invoice attached with the product upon delivery will be required to be acknowledged and signed by you or any other person at the address of delivery mentioned by you at the time of order.

tokiké do not take any responsibility for products signed or delivered to any other person other than who have placed an order for the product.

tokiké take no responsibility for incorrect or insufficient addresses and international custom clearance for delivery of the products.

•Cancellation

tokiké believe in helping its customers as far as possible. Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been processed for dispatch. Cancellation charges will be strictly governed by this clause as informed and declared from time to time.

There is no cancellation or refund of orders placed under the same day delivery category.

No cancellations are entertained for those products/services are on special discounts and offers on occasions like New Year, Pongal, Diwali, Independence Day, Foundation Day etc. These are limited occasion offers and therefore cancellations are not possible.

•Product Returns

tokiké guarantees a total customer satisfaction.

To return any items that are defective or damaged or not as per your original order, please mail us at info@tokike.com within 48 hours from the time of delivery along with images of the delivered product and their tags/invoice for a prompt refund or replacement.

All defective or damaged items or items not as per your order that are to be returned must be accompanied by a copy of the original receipt, a return / exchange authorization number and in unused and with box condition, otherwise the same will not be accepted by tokiké. You will be refunded for the product total, plus applicable sales tax paid. Shipping and handling charges are not refundable.

Shipping, Postage and other charges for return of these products will not be refunded by us.

Please note that tokiké do not offer exchanges or refunds on any kind of sale, opened or used products.

tokiké will use discretion to help all users as much as possible.

The refunds are made after 48-72 hours from the day tokiké receive the product. You will be contacted once your return is completed via e-mail or SMS.

For consumer complaints and/or assistance please contact us on +91-9619131353 ; WhatsApp us on +91-9619131353 or write to us at info@tokike.com .

Contact - Tokike - Checkout