Phenyx Pro True Diversity Wireless Microphone System w/ 1000 Tunable Channels, Single Cordless Microphone Set w/Auto Scan, UHF Professional Dynamic Microphone for Singing, Stage & Studio (PTU-1U)

Carrier Options: All products will be shipped via Japan Post or DHL. Upon checkout, you will be able to view the shipping rates applicable to your order.

Dispatch Time: Orders are typically dispatched within 2 to 3 business days from the time of purchase. Please note that dispatch times may vary during peak seasons or promotional periods.

Estimated Delivery: Depending on the destination, orders usually arrive within 12 to 22 business days after dispatch. However, please bear in mind that delivery times may vary due to factors such as customs clearance, local postal services, or unforeseen circumstances.

Dispatch Warehouse Location: The delivery time may vary depending on the location of our dispatch warehouse. We strive to fulfill orders efficiently from the nearest available warehouse to expedite delivery whenever possible.

Multiple Item Orders: Orders containing more than one item may be dispatched in separate consignments to ensure prompt delivery and prevent delays.

Customs and Taxes: Please note that local taxes and custom charges are not included in the purchase price. Any applicable duties, taxes, or import fees levied by customs authorities are the sole responsibility of the purchaser. We advise customers to check with their local customs office for information on potential charges before placing an order.

We aim to provide a seamless shipping experience and appreciate your understanding regarding the various factors that may affect delivery times and costs. If you have any further questions or concerns about shipping, please don't hesitate to contact our customer support team for assistance.

Contact - Mega Shop Japan - Checkout

Returns & Refunds Policy:

We strive to provide high-quality products and exceptional customer service. However, in the event that you receive a faulty product, we offer a returns and refunds policy as outlined below:

Faulty Products: If you receive a faulty product, please notify us via email within 7 days of receiving the product. Upon receipt of your email, we will issue a case number, which must be attached to the product being returned.

Return Procedure: Once you have received a case number, you may proceed to return the faulty product to us. Please ensure that the product is securely packaged to prevent any damage during transit.

Refund Process: Upon receiving the returned product, we will inspect it to verify the fault. If the product is indeed faulty, we will initiate a refund for the full purchase price. Please note that refunds will be processed using the original payment method used for the purchase.

Non-Refundable Situations: We do not offer refunds in the following situations:

•If a product is lost once it has been dispatched from our warehouse.

•If a customer wishes to return a product due to dissatisfaction unless the product is deemed faulty upon inspection.

Non-Faulty Returns: Please note that we do not accept returns or provide refunds for dissatisfaction with the product unless the product is found to be faulty. We encourage customers to carefully review product descriptions and specifications before making a purchase.

We appreciate your understanding and cooperation with our returns and refunds policy. If you have any further questions or require assistance, please do not hesitate to contact our customer service team for prompt assistance.

Contact - Mega Shop Japan - Checkout