Otex Express Eardrops 10 per pack

1.We process orders received within 2 working days once the payment is confirmed. Subject to availability of some products, orders can be delayed in processing. 2. We are unable to guarantee delivery by a specific date. If you need your order by a certain date, please check with us in advance to see if this is possible. International standard shipping generally takes 2-4 weeks time, International tracked service generally takes 7-10 working days. 3. During busy seasons like Easter and Christmas, we suggest you place orders as early as possible to allow sufficient time for us to process and dispatch your order, and to allow for delivery times, including seasonal delays in your local area which are beyond our control. 4. Unless stated the delivery times are estimates in working days and apply from the day of dispatch and maybe subject to customs delays. Depending on the delivery destination country, you will need to check and ensure if there are any restrictions or duties involved with your goods and any charges incurred for this will be applicable to you as the customer. 5. We do not accept responsibility if the delivery of the order delayed due to anything outside of our control such as flood, fire, civil unrest, volcanic ash cloud, other acts of God, war, Customs inspection or industrial action.

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1.1 We accepts returns of products in unused and unopened condition, return cost will be bared by customer. We do not accept return of Grocery and personal care products.1.2 If you have made mistake while placing an order such as incorrect or wrong delivery address we will not be able to offer refund on any return or postage. If the mistake is occurred by us in fulfilling the order, we will either send you the replacement or refund you the cost of the product and shipping paid.1.3 If your parcel is returned back to us as undelivered as unclaimed or due to wrong delivery address, we will charge for re-shipping cost or alternatively refund you the cost of product only.1.4 If you received the product in damaged condition, please email us within 24 hours with the photo of the product received damaged along with the package received. We will then submit claim to the courier and issue the refund once we have received the claim amount from the courier.1.5 Although we take every care while processing the order, there are chances to occur human error, in such cases we will try and rectify the mistake as soon as we can.

1.6 Although we take every care while processing the order, there are chances to occur human error, in such cases we will try and rectify the mistake as soon as we can.

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