Open Source R36S Retro Handheld Video Game Console Linux System 3.5 Inch IPS Screen Portable Pocket Video Player 64GB 128G Games

Our processing and shipping times usually takes 7-14 business days all over USA (Excludes- Non-US mainland territories and APO addresses). International shipping varies on the delivery address and might need delivery fee, tax and custom fees. We can't guarantee that the product will be delivered within 14 business days, however, this is an updated average. There may be unforeseen circumstances or delays within your local postal service. We use only third-party companies to deliver our products.

Additionally few Items we sell which contains sensitive material such as batteries, Power banks and many others needs additional 5-7 business days due to shipping restrictions.We aim to ship your order within 3 business days.

You will receive shipment updates on your email, make sure the email provided is accurate when submitting your order. Also, please check your Spam Folder.

If you have any questions, our team will be happy to assist you. To contact us, please use the form on the "Contact us" page. You can access the form by clicking on "Contact us" in the header of our website.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at help@nssuperstore.com . Please note that returns will need to be sent to the following address: 1148 San Clemente Street, Fort Worth,Texas-76052.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at help@nssuperstore.com .

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, we will process the refund within 2 ybusiness days and it will be automatically refunded on your original payment method. Please remember actual refund reflecting time on you account varies depending on your banking institutions processing time.If more than 15 business days have passed since we’ve approved your return, please contact us at help@nssuperstore.com .

Responsibility for return shipping

The responsibility for return shipping costs depends on the reason for the return:

Seller-at-fault returns: You are not responsible for return shipping costs, for example, if we send an incorrect or damaged product to the you. In these cases, we will provide a full refund or replacement options to the buyer, including the original shipping cost.

Buyer-at-fault returns: You can ship the product with your choice of verified shipping company or we can provide you a return shipping label and deduct return shipping costs from the refund. This applies to situations such as accidental orders, ordered wrong item by mistake or when the buyer finds a better price elsewhere.

You can always contact us for any return or refund related question at help@nssuperstore.com .

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