MUSHROOM PACIFIER

Do you ship worldwide & how much does shipping cost?

We ship to most countries worldwide.

We offer free tracked shipping on all eligible domestic and international orders. While we deliver to the vast majority of destinations, there are some countries and regions that our shipping partners are unable to service.

Shipping fees are calculated at checkout.

Shipping Fee

Region / Country

Shipping Option

Estimated Delivery Time

Shipping Fee

United States (US)

Standard

7–10 business days

$1.99

Priority

5–8 business days

FREE / $3.95*

Canada (CA)

Standard

10–15 business days

$1.00

Priority

5–9 business days

FREE

United Kingdom (UK)

Standard

5–8 business days

£1.50 GBP

Priority

4–6 business days

FREE / £2.97 GBP*

European Union (EU)

Standard

6–25 business days

FREE

Australia (AU)

Standard

8–12 business days

$1.99

Priority

5–8 business days

FREE / $3.95*

New Zealand (NZ)

Standard

8–12 business days

$1.99

Priority

6–9 business days

FREE / $3.95*

Rest of the World

Standard

8–30 business days

FREE

What are your shipping and processing times?

Estimated Shipping Times

Region / Country

Shipping Option

Estimated Delivery Time

United States (US)

Standard

7–10 business days

Priority

5–8 business days

Canada (CA)

Standard

10–15 business days

Priority

5–9 business days

United Kingdom (UK)

Standard

5–8 business days

Priority

4–6 business days

Germany (DE)

Standard

6–10 business days

Priority

5–8 business days

Spain (ES)

Standard

6–10 business days

Priority

5–8 business days

France (FR)

Standard

8–12 business days

Priority

5–8 business days

Italy (IT)

Standard

8–10 business days

Priority

6–8 business days

European Union (EU)

Standard

6–25 business days

Australia (AU)

Standard

8–12 business days

Priority

5–8 business days

New Zealand (NZ)

Standard

8–12 business days

Priority

6–9 business days

Rest of the World

Standard

8–30 business days

Processing Times

We process your order within 1-2 business days. An email will be sent to you once the order is dispatched, and tracking details are available.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! If you need more detailed information, please shoot us an email at info@supertots.com and we'll help you out!

Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processes that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any issues.

Contact - SuperTots - Checkout

Our refund policy lasts 30 days after you've received your item.After the refund period expires, we will no longer be able to offer you a refund.Please see Returns below for more information.

Please note that if an order is shipped to an incorrect address provided by the customer at the time of purchase, we are unfortunately unable to offer a reshipment or refund. We kindly ask customers to review their shipping details carefully before completing their order, as we are unable to recover or replace packages that have been delivered according to the address entered during checkout.

Items shipped but not yet delivered

We offer 60-Day Buyer Protection for orders that have not been delivered within 60 days from the shipment date. If your package has not arrived after this period, please contact us so we can review your case and provide an appropriate resolution.

Please note that we are unable to process refunds for orders that have already been shipped and are still in transit. We kindly ask customers to allow the full 60-day protection period for delivery before a refund request can be considered.

Items delivered but damaged

Please email us with photo evidence of the damage at contact@super-tots.com .If the evidence is clear and your refund request is approved then the credit will be applied to your credit card or original method of payment, typically within 3-5 business days after approval.

RETURNS

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be returned in its original packaging.

For health and safety reasons, a clear photo must be provided showing that the product remains sealed, unopened, and unused in its original packaging. Items that have been opened, used, or cannot be verified as unused through the submitted photos are not eligible for return, refund, or exchange.

If you decide to return an eligible item, please email us within the 30-day guarantee period and include your order details, photo/s, along with a statement that you would like to initiate a return. We will then provide you with the most appropriate return address based on your location. Please note that customers are responsible for all return shipping costs.

Email: contact@super-tots.com

Contact - SuperTots - Checkout