Mushie – Silicone Shape Teethers

We have a 14-day return policy for full priced items that are unworn, and unopened if applicable, which means you have 14 days after receiving your item to request a return.

ALL SALE / DISCOUNTED ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN OR EXCHANGETo be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at manager@shop-salchicha.com .If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at shopgirl@shop-salchicha.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products, deodorants, lotions, soaps etc). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds/ Store CreditWe will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, your refund will be available within 3 business days of issuing your return. If there is damage and we need to refund your card, please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at manager@shop-salchicha.com.

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